Shantel Garcia
3958 S. Wilton Place
Summary
Diligent Licensed Vocational Nures with solid background in behavioral health care. Adept at fostering patient engagement through therapeutic activities and supportive interventions. Proven ability to manage crisis situations and collaborate effectively with multidisciplinary teams.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Psychiatric Support Living
Los Angeles, CA
12.2023 - Current
- Facilitated therapeutic activities to enhance patient engagement and emotional well-being.
- Monitored patient behavior and reported changes to healthcare team for effective treatment adjustments.
- Assisted in crisis intervention, applying de-escalation techniques to ensure safety and stability.
- Collaborated with multidisciplinary teams to develop individualized care plans tailored to specific needs.
- Educated patients on coping strategies and life skills to promote independence and recovery progress.
- Trained new staff on best practices for patient support, enhancing team performance and care quality.
- Conducted regular documentation of patient progress, ensuring compliance with organizational standards and regulations.
- Conducted client rounds to check on residents.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Wellness Coordinator
Healthright 360
Los Angeles, CA
06.2022 - Current
- Coordinated health screenings and educational workshops to promote healthy lifestyle choices.
- Collaborated with cross-functional teams to align wellness programs with organizational goals.
- Administered patient care by recording vital signs and medical histories
- Assisted in diagnostic procedures, ensuring accurate data collection and preparation
- Coordinated patient appointments, enhancing scheduling efficiency and reducing wait times
- Managed electronic health records, maintaining accuracy and compliance with regulations
- Mentored junior staff on clinical procedures and best practices for patient care
- Implemented infection control protocols, contributing to improved patient safety standards
Blood Processing Technician
American Red Cross
Pomona, CA
09.2009 - 10.2020
- Operated blood processing equipment ensuring compliance with safety and quality standards.
- Conducted routine maintenance on laboratory instruments to maintain optimal performance.
- Streamlined workflow processes, reducing turnaround times for blood product preparation.
- Collaborated with cross-functional teams to improve processing efficiency and resolve operational challenges.
- Enhanced production efficiency by optimizing processing equipment settings and workflow.
Phlebotomist
American Red Cross Blood Services
Pomona, CA
06.2005 - 09.2009
- Collected blood specimens ensuring adherence to safety and quality protocols.
- Performed venipunctures with precision to minimize patient discomfort.
- Educated donors on donation procedures and post-donation care.
- Maintained accurate donor records and specimen tracking systems.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Education
Licensed Vocational Nurse
Homestead Schools
Torrance, CA12-2021
GED -
Paramount Adult School
Paramount, CA03-2018
CPT1
C&S Vocational School
Granada Hills, CA08-2007
Medical Assistant
ICDC College
Los Angeles, CA08-2003
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
Certification
- Licensed Vocational Nurse - [January 2026]
Timeline
Behavioral Health Technician
Psychiatric Support Living
12.2023 - Current
Wellness Coordinator
Healthright 360
06.2022 - Current
Blood Processing Technician
American Red Cross
09.2009 - 10.2020
Phlebotomist
American Red Cross Blood Services
06.2005 - 09.2009
Licensed Vocational Nurse
Homestead Schools
GED -
Paramount Adult School
CPT1
C&S Vocational School
Medical Assistant
ICDC College