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Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Known to provide technical leadership, dynamic vision, management, and execution to maintain a competitive position and business profitability. Demonstrated persistent use of innovative thinking to manage pluridisciplinary teams and to push to the next level. Collaborative and dedicated to building and leading talented and motivated individuals.

With over 15 years of executive level leadership experience in the mental health and social services field including non-profit and private sectors, I am committed to crisis intervention and emotional regulation methods of therapy for individuals and families in mental health crisis. I am eager to expand my executive leadership, mentorship, training and program management skills with a team dedicated to serving others with compassion, integrity and high moral values.

Experienced Hospice Care Director, Assisted Living Director supportive of the Assisted Living team and overseeing day-to-day operations and optimal functionality of all systems. Demonstrated success in implementing community improvement programs, proven ability to efficiently manage teams and coordinate tasks. Committed to team collaboration and achieved the highest standards, with the flexibility to adapt to changing needs. Key skills include people management, creating an inviting culture for residents, family, and associates with a strong emphasis on team collaboration and flexibility to ensure reliability and adaptability. Known for effective problem-solving and optimizing operations, managed the Assisted Living care & service team, served as a member of the community’s leadership team. Supervised in accordance with policies and applicable laws, interviewed, hired and trained associates, planned, assigned, and directed work; appraised performance, rewarded and disciplined associates, addressed complaints and implemented solutions. Supported and assisted marketing, welcomed prospective residents and families, developed a lively homelike environment through activities and support programs. Developed, monitored, and adjusted work schedules to ensure adequate staffing to meet the highest service standards within budget. Conducted rounds of the community on all shifts, participated in initial and ongoing resident assessments to know and meet the resident needs and changes in condition. Assisted in the development of the Resident Services Plan, built confidence with residents and family through regular meetings and open communication, and helped conduct new hire training and monthly in-service trainings. Motivated by a relentless passion for improving service delivery through teamwork. Pride myself in being a dynamic, inspirational servant leader who sets the standard through exemplary actions and cultivates a collaborative atmosphere to nurture a positive culture and high-performing teams. Equipped with training from the FEMA Emergency Response Team. This persistent problem solver is well-prepared to handle any challenges that come his way. Co-Founded/Directed the Board of a 5M year nonprofit for the last 6 years, showcasing dedication to community involvement. Lean Six Sigma Certified.

I am known for being a forward-thinking, entrepreneurial leader who can point to any number of varied successes across different industries; sectors; companies and geographic locations.

I am as comfortable in leveraging my proven business acumen and strategic decision-making abilities within multinational organisations or other business types of scale; as I am in continuing to record accomplishments in start-up companies- sourcing funding, organizing structures, recruiting top talent & alliance partners and broadening the product and services offering as part of the overall objective to achieve scale.

Particularly adept at organizational planning and operational problem-solving to launch new initiatives to exceed growth targets.

In parallel, I am creative and highly strategic with excellent leadership and client relations abilities.

Professional and very outgoing with an impressive network, I really enjoy delivering on building relationships and attracting new clients.

Since joining Equal Exes Ltd., initiatives that I have owned as part of the mission to achieve scale, include establishing adjacent organisations:
In the workplace wellness space (Equal Workplace Support);
The trauma coaching sector (Equalibrium Ltd.);
The direct on-line market (Equal Direct Ltd) and;
Career and recruitment services (Equal Executive Appointments & Career Consulting).

These entities are held by our management company, Equal Group Holdings Ltd. which has governance oversight and accountability over all the businesses.

I am a major shareholder of the group and an Executive Director of the Board.
My involvement in the businesses is now transitioning at pace (and as planned) to be governance focused across the businesses.

This means I have capacity to take on more clients for executive career consults., and for executive search assignments- and this is happening now.
It also enables me to be open to additional work/career opportunities- be they in governance, executive roles and/or on project or consulting terms.

Shante Zhou

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Co-Founder and Board Director

Chief Operating Officer

Team Captain

Founder and President

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High School Diploma -

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Team Captain

Founder and President

Chief Operating Officer

Co-Founder and Board Director

High School Diploma -

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