Shante Jimenez
Modesto
Summary
Dedicated to supporting clients in dynamic and unpredictable environments, focusing on mental health challenges such as traumatic brain injuries, PTSD, and various developmental disabilities. Committed to addressing emotional, physical, and mental needs through a caring and vigilant approach. Proven ability to lead teams toward operational success while leveraging multitasking, organizational, and conflict management skills. A strong advocate for crisis intervention and behavioral health, driven by personal experiences that foster a deep commitment to making a positive impact in the lives of others.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Staff
Summit Therapeutic Services
10.2019 - Current
- Trained and confident in Crisis Intervention
Child Advocate
Childrens Haven Of Southwest Missouri
12.2022 - 02.2023
- Advocated for children's rights in legal proceedings, ensuring compliance with child welfare regulations.
- Developed and implemented individualized support plans to address unique needs of children and families.
- Collaborated with multidisciplinary teams, enhancing communication between social services and educational institutions.
- Conducted assessments to determine appropriate resources for children facing abuse or neglect situations.
- Coordinated with social workers, therapists, and medical professionals to address any mental health or physical health concerns affecting a child''s wellbeing.
- Supported families in crisis by connecting them with appropriate resources and services within the community.
- Ensured child safety by closely monitoring high-risk cases and collaborating with law enforcement agencies when necessary.
- Advocated for children''s best interests during court proceedings, ensuring their voices were heard and considered in decision-making processes.
Lead Staff Covid 19 Surge Facility
Summit Therapeutic Services
03.2020 - 10.2020
- Provide quality care for consumers with behavioral needs who were positive with covid 19 during 2020 Pandemic.
- Prepared meals
- Kept a sanitized and clean facility
- Took routine vitals and administered medications.
Direct Support Professional
Summit Therapeutic Services
06.2018 - 10.2019
- Promoted health and wellness in psychiatric consumers by providing caring emotional support and encouragement
- Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups
- Minimized injuries to staff or consumers by offering important support or restraint to control client movements
- Administered medication as directed by physician
- Completed entries in log books, journals and care plans to document accurately report consumer progress
- Ensured safety and well-being of each consumer in alignment with care plan
- Developed rapport to create safe and trusting environment for care
Kennel Technician
Operation Freedom Paws
02.2018 - 09.2018
- A typical day consist of taking dogs out individually for potty walks, playing with dogs of all sizes, breeds, and temperament, supervising playgroups to ensure safety between the dogs as well as personal, interacting with other staff and clients, preparing the dogs their meals.
- Cleaned and disinfect kennels, runs, crates, and play yards; wash and sterilize water pails and food bowls, washed their bedding, and dog toys, as well pick up and throw out potty bag stations as needed.
Client Care Coordinator/Marketing
Home Instead Senior Care
06.2016 - 01.2017
- Worked with clients to improve life choices and maximize benefits of programs
- Spoke with referrals and local groups to expand community engagement and program outreach
- Educated potential participants on available services and processes to engage in program Identified service gaps and located needed resources for individuals, including housing, work placement and other support
- Analyzed client and family feedback to identify opportunities for staff recognition as well as areas for improvement
- Recruited, hired, trained and coached on average of 100 new employees per year
- Facilitated timely check-in by greeting visitors and establishing purpose of visits
- Managed care for post-operative clients from initial recovery through discharge
- Transported clients to and from different departments
- Strategically planned methods to achieve operational goals and targets
- Ensured safety and well-being of clients
- Oversaw financial operations, producing invoices, processing payments and preparing deposits
Administrative Assistant
Home Instead Senior Care
12.2015 - 06.2016
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Coached new employees on administrative procedures, company policies and performance standards
- Processed invoices and expenses using [ClearCare]
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
Caregiver
Home Instead Senior Care
08.2014 - 12.2015
- Assisted clients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
- Kept close eye on behavior and emotional responses of clients, consulting with Client Coordinator to address concerns and protect each person from any harm
- Developed rapport to create safe and trusting environment for care
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
- Monitored progress and documented any client health status changes to keep healthcare team updated
- Worked to improve and enhance client lives through effective and compassionate care Completed entries in log books, journals and care plans to document accurately report patient progress
- Assisted clients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Interacted kindly with clients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
- Increased medication knowledge and medical terminology prowess through consistent research and continuing education
- Assisted disabled clients in any way necessary to facilitate independence and well-being Cooked tasty, nourishing meals for clients with diabetes and other health conditions to promote better nutrition
- Helped clients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support
- Encouraged clients to participate in activities to help boost mood and improve overall memory
- Maintained clean, safe and well-organized client environment
Direct Care Staff
Terra Bella Communities
07.2013 - 08.2014
- Updated client files with current information about vitals, behaviors and other data relevant to medical teams treatment planning
- Assisted clients with adjusting to hospital procedures and helped each thrive in highly structured settings
- Minimized injuries to staff or clients by offering important support or restraint to control client movements
- Enhanced successful client outcomes by helping each participate in recreational activities alone or in groups
- Promoted health and wellness in psychiatric clients by providing caring emotional support and encouragement
- Assisted residents in preparing for activity and social programs
- Monitored progress and documented any client health status changes to keep healthcare team updated
- Supervised daily activities and provided assistance when needed
- Worked to improve and enhance client lives through effective and compassionate care
- Assisted disabled clients in any way necessary to facilitate independence and well-being
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Administered medication as directed by physician
- Helped clients move in and out of beds, baths, wheelchairs and automobiles
- Developed rapport to create safe and trusting environment for care
- Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care
- Maintained clean, safe and well-organized client environment
- Reported any unusual or urgent circumstances in clients' condition or environment immediately to LVN
Education
Associate's degree - Criminal Justice
Carrington College
San Jose, CASkills
- Kennel Experience
- Case Management
- Meal Preparation
- First aid
- Crisis Intervention
- Hospital Experience
- PTSD Care
- Senior Care
- Developmental Disabilities Experience
- Mentoring
- Staff development
- Innovation skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Verbal and written communication
- Cash handling
- People management
- Relationship building
- Client communication
- Flexible schedule
- Team building
- Work Planning and Prioritization
- Coaching and mentoring
- Overseeing daily activities
- Analytical thinking
- Safety
- Conflict resolution
- Safety processes and procedures
- Team supervision
- Documentation and reporting
- Risk management
Certification
- First Aid Certification
- CPR Certification
Timeline
Child Advocate
Childrens Haven Of Southwest Missouri
12.2022 - 02.2023
Lead Staff Covid 19 Surge Facility
Summit Therapeutic Services
03.2020 - 10.2020
Lead Staff
Summit Therapeutic Services
10.2019 - Current
Direct Support Professional
Summit Therapeutic Services
06.2018 - 10.2019
Kennel Technician
Operation Freedom Paws
02.2018 - 09.2018
Client Care Coordinator/Marketing
Home Instead Senior Care
06.2016 - 01.2017
Administrative Assistant
Home Instead Senior Care
12.2015 - 06.2016
Caregiver
Home Instead Senior Care
08.2014 - 12.2015
Direct Care Staff
Terra Bella Communities
07.2013 - 08.2014
Associate's degree - Criminal Justice
Carrington College