MS Word, Excel, PowerPoint, Outlook
Shantay Simmonds
Executive Assistant
North York,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Manager of Operations
Michaeljazz Brand
North York, Ontario
04.2018 - 12.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Prepared annual budgets with controls to prevent overages.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Formulated processes to reduce downtime and financial loss.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Introduced new methods, practices and systems to reduce turnaround time.
- Reviewed operations reports to understand numbers and trends.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Identified procedure or process changes required to improve performance and productivity.
- Spearheaded department training to enhance employee performance and boost employee productivity.
Executive Assistant
Paul Taylor
Toronto, Ontario
01.2012 - 01.2018
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports and presentations.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Developed and maintained automated alert systems for important deadlines.
- Created expense reports, budgets and filing systems for management team.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Took notes and dictation at meetings.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Answered high volume of phone calls and email inquiries.
- Filed paperwork and organized computer-based information.
- Executed basic banking and bookkeeping tasks.
- Wrote reports, executive summaries and newsletters.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
Education
Bachelor of Science - Nursing
George Brown College
Toronto, ON 09.2007 - 06.2011
Skills
Work flow planning
Project development and life cycle
Management information systems
Budgeting and forecasting
Superb time management skills
Staff Management
Contract Negotiation
Sales background
Customer relations specialist
Expense reports
Operations management
Project Management
Software
Adobe Photoshop, Illustrator, After Effects, Animate, XD
Blender
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Manager of Operations
Michaeljazz Brand
04.2018 - 12.2022
Executive Assistant
Paul Taylor
01.2012 - 01.2018
Bachelor of Science - Nursing
George Brown College
09.2007 - 06.2011