MS Word, Excel, PowerPoint, Outlook
Shantay Simmonds
Executive Assistant
North York,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Manager of Operations
Michaeljazz Brand
North York, Ontario
04.2018 - 12.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Prepared annual budgets with controls to prevent overages.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Formulated processes to reduce downtime and financial loss.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Introduced new methods, practices and systems to reduce turnaround time.
- Reviewed operations reports to understand numbers and trends.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Identified procedure or process changes required to improve performance and productivity.
- Spearheaded department training to enhance employee performance and boost employee productivity.
Executive Assistant
Paul Taylor
Toronto, Ontario
01.2012 - 01.2018
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports and presentations.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Developed and maintained automated alert systems for important deadlines.
- Created expense reports, budgets and filing systems for management team.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Took notes and dictation at meetings.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Answered high volume of phone calls and email inquiries.
- Filed paperwork and organized computer-based information.
- Executed basic banking and bookkeeping tasks.
- Wrote reports, executive summaries and newsletters.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
Education
Bachelor of Science - Nursing
George Brown College
Toronto, ON 09.2007 - 06.2011
Skills
Work flow planning
Software
Adobe Photoshop, Illustrator, After Effects, Animate, XD
Blender
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Manager of Operations
Michaeljazz Brand
04.2018 - 12.2022
Executive Assistant
Paul Taylor
01.2012 - 01.2018
Bachelor of Science - Nursing
George Brown College
09.2007 - 06.2011
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