Summary
Overview
Work History
Education
Skills
Timeline
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Shantanu Thapa

Port Orchard,WA

Summary

Dynamic professional with a proven track record at Kitsap Mental Health Services, specializing in crisis response and counseling. Expert in coordinating care and leveraging intercultural competence to improve patient outcomes. Achieved significant advancements in child and family services through applied behavior analysis, demonstrating exceptional problem-solving skills and patient care.

Overview

7
7
years of professional experience

Work History

Customer Care Coordinator

Kitsap Mental Health Services
08.2021 - Current

Mental Health Care Coordinator “WISe” (wraparound intensive services) for Child and Family. Also have experience in working at “AIU” (adult inpatient unit) during extra time/weekends. Mainly work with children and family to achieve their goals based on their vision. Currently working with a team consisting of Therapist, Parent Partner and Youth Advocate. Coordinating with families, teams, arranging meetings, providing counseling, actively participating in Therapeutic practices, creating transition of care goals, helping clients reach out to community resources

Registered Behavior Technician

A Perfect Fit
06.2019 - Current

Worked as a registered behavioral technician under a BCBA. I entered the field with no previous experience. I have continued my education to grow in the field, I specialize in working with children and adolescents with autism. Focusing on Applied Behavior Analysis.

Guest Services Agent

Suquamish Clearwater Casino and Resort
09.2017 - Current

Worked as a guest service agent. I started in the casino as a gift shop attendant and worked my way up to a junior ambassador host for the marketing department. Transferred to the hotel and resort as a GSA as the position presented itself.

Education

Bachelor of Arts - Multidisciplinary Studies

Western Washington University
Bellingham
08.2020

Associate of Arts - Arts

Olympic College
Poulsbo
08.2018

Skills

  • Crisis Response
  • Counseling
  • Intercultural Competence
  • Patient Care
  • Case Management
  • Problem-Solving Skills

Timeline

Customer Care Coordinator

Kitsap Mental Health Services
08.2021 - Current

Registered Behavior Technician

A Perfect Fit
06.2019 - Current

Guest Services Agent

Suquamish Clearwater Casino and Resort
09.2017 - Current

Bachelor of Arts - Multidisciplinary Studies

Western Washington University

Associate of Arts - Arts

Olympic College
Shantanu Thapa