Summary
Overview
Work History
Education
Skills
Websites
Certification
Volunteer Experience
Awards And Scholarships
Affiliations
Accomplishments
Timeline
Generic

Shantambi Wamunyima (iBA, MA)

St. John's,Newfoundland

Summary

Strong interpersonal skills, with a passion for community engagement, and effective communication skills. Dedicated to contributing to team success and achieving maximum efficiency in the work environment. Skilled in digital content creation, social media management, and strategic communication planning. Excellent verbal and written communication, teamwork, adaptability and ensures success in collaborative environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Summer Sales Associate

Freak Lunchbox
St. John’s, NL
06.2023 - Current
  • First point of reference for customers for product inquiries.
  • Delivered engaging, knowledgeable customer service in a busy storefront.
  • Maintained store cleanliness and product organization.

Graduate Teaching Assistant

Memorial University of Newfoundland
St. John’s, NL
09.2024 - 04.2025
  • Supported course delivery through grading, invigilation, and leading student assistance.
  • Assigned grades to 90+ students across two semesters.
  • The first point of communication for students via email.
  • Provided detailed feedback for students to help them improve their potential.

Call Centre Representative - Office of Development

Memorial University
St. John’s, NL
09.2024 - 04.2025
  • Communicated with MUN alumni and donors via phone and emails to cultivate relationships.
  • Advertised MUN projects to alumni and donors to keep them connected to the university.
  • Operated internal databases (Blackbaud, VanillaSoft) for confidential records.

Retail Associate - The Attic

Memorial University
St. John’s, NL
05.2022 - 08.2024
  • Managed point-of-sale transactions, returns, and customer inquiries.
  • Communicated and advertised best-selling products at the store.
  • Conducted printing services, and assisted in postal service operations.
  • Operated as a Canada Post clerk in store.

Journalist / Writer

Memorial University
St. John’s, NL
01.2023 - 04.2023
  • I wrote and published eight articles for the Muse
  • Conducted interviews and communicated with people via email and social media.
  • I used WordPress and Canvas to draft work for articles.

Administrative Assistant

Kamel Links Limited
Lusaka, ZM
06.2020 - 06.2021
  • Assisted in file management, office communication, and record-keeping.
  • Provided front desk and data entry support while maintaining client confidentiality.
  • Communicated with clients via email and over the phone.

Education

Master of Arts - Sociology

Memorial University of Newfoundland
St. John's, NL
08.2025

International Bachelor of Arts -

Memorial University of Newfoundland
St. John's, NL
05.2024

Exchange Program -

University of Limerick
Limerick, Ireland
09-2023

Skills

  • Rapport building
  • Critical thinking
  • Communication skills
  • Attention to detail
  • Multitasking abilities
  • Mediation techniques
  • Content creation
  • Time management strategies
  • Visual learning

Certification

  • ASIST Training, 2025
  • Mental Health First Aid, 2025
  • Human Ethics, 2025
  • Cultural Diversity & Harm Reduction, 2024
  • Canadian Red Cross Certified, 2023
  • Computer Literacy, 2020

Volunteer Experience

  • Volunteer, Canada Games 2025, 02/24/25
  • Community Member, Expertise Hub Cooperative, 03/01/25, Present
  • Street Reach, Thrive NL, 06/01/24, Present
  • Front Desk, NLFC Annual General Meeting Conference Tradeshow, 06/01/24, 06/30/24
  • Campus Tour Guide, Memorial University, 09/01/22, 12/31/22
  • Community Warden, University of Limerick, 11/01/23, 12/31/23
  • Commuter Hub, University of Limerick, 11/01/23, 12/31/23

Awards And Scholarships

  • Master’s Program Award for Financial Support, 2024-2025
  • President’s Volunteer Award, University of Limerick, 2024
  • Scotiabank International Bursary, 2023
  • HSS Excellence Scholarship, 2021-2022
  • Entrance Scholarship, 2020

Affiliations

  • Hiking
  • Swimming
  • Singing
  • Reading

Accomplishments

  • Master's research paper was used for media outreach for the Federation for the Humanities and Social Sciences Congress 2025.
  • Presented Master's Research paper at the Annual Canadian Sociological Association conference (2025).

Timeline

Graduate Teaching Assistant

Memorial University of Newfoundland
09.2024 - 04.2025

Call Centre Representative - Office of Development

Memorial University
09.2024 - 04.2025

Summer Sales Associate

Freak Lunchbox
06.2023 - Current

Journalist / Writer

Memorial University
01.2023 - 04.2023

Retail Associate - The Attic

Memorial University
05.2022 - 08.2024

Administrative Assistant

Kamel Links Limited
06.2020 - 06.2021

Master of Arts - Sociology

Memorial University of Newfoundland

International Bachelor of Arts -

Memorial University of Newfoundland

Exchange Program -

University of Limerick
Shantambi Wamunyima (iBA, MA)