Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shantall Permaul

Toronto,ON

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
Toronto
10.2020 - Current
  • Cash handling
  • Inventory management
  • Executes store goals and operations through coaching and hands on assistance
  • Enforce company policies and regulation
  • Helps store management exceed quality of both customer and partner experience
  • Supervise, manage, and coach members throughout all day parts
  • In charge of food handling and sanitation standards

Tea Guide

DAVIDsTEA
Dartmouth, NS
11.2019 - 03.2020
  • Greeted customers and sampled teas, Prepared tea beverages, Packaged teas for customers, Cleaned and organized the sales floor, Cash drawer maintenance

Tea Guide

DAVIDsTEA
Toronto, ON
11.2018 - 08.2019
  • Greeted customers and sampled teas, Prepared tea beverages, Packaged teas for customers, Cleaned and organized the sales floor, Cash drawer maintenance

Sales Associate

Value Village
Vaughan, ON
08.2016 - 08.2017
  • Cashier, Greeted customers as they arrive into the store in a welcoming and positive manner, Cleaned and organized the sales floor

Education

American Sign Language English Interpretation Program -

Nova Scotia Community College
09.2020

American Sign Language and Deaf Studies Program -

George Brown College
04.2018

Skills

  • Customer-Oriented
  • Inventory Control
  • Cash handling ability
  • Strategic Planning
  • Conflict resolution techniques
  • Policy Enforcement
  • Sales monitoring
  • Training and mentoring
  • Inventory Management
  • Workplace Safety

Certification

  • CPR AED (Level C)
  • Managing Food Safety certification

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
10.2020 - Current

Tea Guide

DAVIDsTEA
11.2019 - 03.2020

Tea Guide

DAVIDsTEA
11.2018 - 08.2019

Sales Associate

Value Village
08.2016 - 08.2017

American Sign Language English Interpretation Program -

Nova Scotia Community College

American Sign Language and Deaf Studies Program -

George Brown College

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Shantall Permaul