Shantal Clarke
Pickering,ON
Summary
Dynamic professional with a proven track record in community health and education, notably at Clarendon Health Department. Skilled in public outreach and CPR, I excel in fostering community well-being and education, evidenced by significant improvements in health awareness and vaccination rates. Demonstrates exceptional communicative abilities and leadership, driving impactful health initiatives and mentoring teams for success.
Overview
9
9
years of professional experience
Work History
Community Health Aide
Clarendon Health Department
07.2020 - Current
- Reduced emergency room visits by educating community members on preventative measures and the importance of routine checkups.
- Set up community health education and promotion programs to reduce chronic conditions.
- Participated in health promotion campaigns to raise awareness of health issues.
- Assisted pregnant women in accessing quality prenatal care services, resulting in better birth outcomes and reduced infant mortality rates.
- Improved community health awareness by conducting informative workshops and presentations on various health topics.
- Increased vaccination rates within the community by organizing immunization clinics and promoting their benefits through outreach programs.
Sales Representative
Core Communication
10.2018 - 06.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Informed customers of promotions to increase sales productivity and volume.
- Trained new employees on customer service, money handling and organizing strategies.
Office Clerk Assistant
National Youth Service
07.2017 - 08.2018
- Assisted in the onboarding process of new employees by preparing orientation materials and providing support with paperwork completion.
- Excellent communication skills, both verbal and written.
- Streamlined office processes by implementing efficient filing systems and organizational techniques.
- Played an integral role in event planning efforts for company functions such as holiday parties or team-building activities by securing venue reservations, organizing logistics details, and collaborating with vendors as necessary.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Completed clerical tasks such as filing, copying, and distributing mail.
Teacher
Kellits Basic School
01.2017 - 06.2017
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Created and developed lesson plans to meet students' academic needs.
Health Care Assistant
St. Ann Infirmary
11.2015 - 02.2016
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
Education
Early Childhood Education Certificate - Fundamental of Early Childhood
The Mico University College
Four Past, Clarendon, Ja11.2019
Level 4 Certificate - Early Childhood Education
Kellits High
Kellits, Clarendon02.2019
Early Childhood Education Level 2 Certificate - Early Childhood Education
Kellits Skills Training Centre
Kellits, Clarendon, Ja03.2016
Diploma - Licensed Practical Nursing
Divine Nursing College
Browns Town, St. Ann, Ja11.2015
CXCs - Math, English A, H&S Biology, Foods, Info. Tech
Claude Mckay High School
James Hill, Clarendon, Ja07.2012
Skills
- Excellent communicative and interpersonal skills
- Computer skills
- Leadership skills
- Public outreach
- CPR and First Aid
- Community Education
Languages
English
Elementary
Timeline
Community Health Aide
Clarendon Health Department
07.2020 - Current
Sales Representative
Core Communication
10.2018 - 06.2020
Office Clerk Assistant
National Youth Service
07.2017 - 08.2018
Teacher
Kellits Basic School
01.2017 - 06.2017
Health Care Assistant
St. Ann Infirmary
11.2015 - 02.2016
Early Childhood Education Certificate - Fundamental of Early Childhood
The Mico University College
Level 4 Certificate - Early Childhood Education
Kellits High
Early Childhood Education Level 2 Certificate - Early Childhood Education
Kellits Skills Training Centre
Diploma - Licensed Practical Nursing
Divine Nursing College
CXCs - Math, English A, H&S Biology, Foods, Info. Tech
Claude Mckay High School
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