Shantal Avila
San Jose
Summary
Organized and dependable professional with experience in reception, logistics coordination, and materials handling. Background in managing documentation, tracking inventory and shipments, and providing professional customer service in fast-paced environments. Known for strong attention to detail, reliability, and the ability to communicate effectively with both clients and internal teams. Seeking a professional role where I can continue improving my communication skills while contributing to efficient operations and excellent service.
Overview
6
6
years of professional experience
Work History
Security Receptionist
Securitas
San Jose
09.2023 - 08.2025
- Greeted visitors and employees, ensuring a welcoming environment.
- Monitored surveillance cameras to detect and report suspicious activities.
- Managed visitor logs to maintain accurate records of arrivals and departures.
- Conducted regular patrols to detect and prevent unauthorized access or suspicious activity.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
Receptionist
SPN
Sunnyvale
10.2022 - 07.2023
- Greeted and assisted visitors with professionalism, creating a welcoming first impression.
- Answered and directed multi-line phone calls, emails, and inquiries efficiently.
- Scheduled and managed appointments, meetings, and reservations.
- Maintained organized reception area and office supplies.
- Handled incoming and outgoing mail, packages, and deliveries.
- Supported administrative tasks such as data entry, filing, and record keeping.
- Resolved guest concerns and provided information with excellent customer service
- Collaborated with team members to ensure smooth daily operations.
Laboratory Logistics Coordinator
RK Logistics
Fremont
01.2022 - 05.2022
- Received and logged incoming materials and laboratory-related shipments into internal tracking systems.
- Reviewed shipping documentation and paperwork to ensure accuracy and completeness.
- Scanned, labeled, and organized samples and materials for proper tracking and chain of custody.
- Coordinated shipping, receiving, and distribution of items based on priority and operational needs.
- Performed quality checks to ensure integrity and proper handling of sensitive materials.
- Entered data and maintained accurate records within internal databases and inventory systems.
- Prepared packages and documentation for outbound shipments following company procedures.
- Communicated with internal teams regarding shipment status, documentation issues, and processing updates.
Material Handler
Tesla
Fremont
09.2019 - 12.2021
- Operated forklifts to transport materials within the production area.
- Loaded and unloaded shipments, ensuring proper handling of materials.
- Maintained inventory accuracy through regular stock checks and updates.
- Operated forklifts to transport materials within warehouse environment.
- Loaded and unloaded goods from delivery trucks and storage areas.
- Maintained accurate inventory records using barcode scanning systems.
Skills
- Microsoft Office
- Data entry & data base management
- Conflict resolution
- Emergency response
- Fast learner
- Punctuation
- Communication
Timeline
Security Receptionist
Securitas
09.2023 - 08.2025
Receptionist
SPN
10.2022 - 07.2023
Laboratory Logistics Coordinator
RK Logistics
01.2022 - 05.2022
Material Handler
Tesla
09.2019 - 12.2021