Shantae St. Jean
Richmond
Summary
Radiating creativity and keen attention to detail, with deep understanding of color theory and facial aesthetics. Well-versed in current makeup trends and techniques, including contouring and highlighting. Dedicated to enhancing individual beauty and boosting client confidence through skillful application. I am a reliable Makeup Artist with knack for style and eye for detail. Proficient in consultation services and art of makeup application. Offers excellent communication and organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
AirPlus Salon
06.2024 - 12.2024
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted and handled client inquiries/requests efficiently, providing assistance as required
- Managed social medias (Instagram, Facebook, TikTok and Google)
- Demonstrates the ability to handle telephone communications and front desk reception duties in a high volume environment
- Collaborate with stylists to ensure seamless client experiences and effective communications of client preferences.
- Utilize product knowledge to recommend appropriate haircare to clients based on individual needs, while contributing to overall revenue growth and profitability
- Organized retail products as well as kept the cleanliness of salon up to more than standard and to offer visitors a good first impression
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Shadowed stylists
Administrative Assistant
Lansdowne Medical Clinic
11.2018 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organizing and managing medical files
- Operating a front desk and lobby, greeting patients
- Assistance in maintaining Covid-19 health & safety protocols
- Remote work
Education
Professional Makeup Diploma - Makeup And Aesthetics
12-2023
- Honour Roll [2023]
- SFX Makeups
- Body Paint Makeups
- Beauty Makeups
- TV and Film
- Prosthetic Application
Hairstyling Diploma - Hairstyling
10-2022
- Honour Roll [2022]
- 1500 Hours
- TV and Film
- Cut and Coloring
- Textured Hair
Skills
- Time management
- Telephone skills
- Data entry
- Schedule management
- Reception desk management
- Courteous and professional
- Team collaboration
- Customer/Client relations
- Appointment scheduling
Languages
English
Native or Bilingual
French
Full Professional
Certification
Barbacide certification
January 2025 - January 2026
Serving it right BC
January 2024 - January 2030
Selling it right BC
January 2025 - January 2027
Timeline
Receptionist - AirPlus Salon
06.2024 - 12.2024
Administrative Assistant - Lansdowne Medical Clinic
11.2018 - 07.2024
Blanche MacDonald - Professional Makeup Diploma, Makeup And Aesthetics
Blanche MacDonald - Hairstyling Diploma , Hairstyling
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