Shanta Bernier
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Family Law Mediator & Coach
Inside Matters
10.2021 - Current
- Led interviews and collected evidence to support either side and achieve favorable resolutions.
- Resolved conflicts by applying mediation techniques and fostering open communication between disputing parties.
- Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
- Built trust and rapport with disputing parties, enabling productive dialogue and effective problem solving.
Office Manager
Milton Blinds Inc.
06.2018 - 12.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Office Administrative Assistant
Vianney Academy Of Learning
09.2017 - 06.2018
- Greeted incoming visitors and students providing friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Helped to establish social media online presence
Education
Bachelor of Arts - Psychology
Laurentian University
06.2028
Skills
- Conflict resolution
- Customer service excellence
- Collaborator
- Highly empathetic and intuitive
Timeline
Family Law Mediator & Coach
Inside Matters
10.2021 - Current
Office Manager
Milton Blinds Inc.
06.2018 - 12.2023
Office Administrative Assistant
Vianney Academy Of Learning
09.2017 - 06.2018
Bachelor of Arts - Psychology
Laurentian University
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