Shanson Quimbo
Newmarket,Canada
Summary
With 5 years of customer service experience, I excel at providing exceptional service in fast-paced, multicultural environments. I possess strong communication and problem-solving skills, a professional demeanor, and a genuine passion for ensuring customer satisfaction. My adaptability, teamwork, and commitment to creating positive experiences make me an ideal candidate for a flight attendant role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Employee
Costco Food Court
06.2024 - Current
- Company Overview: [Costco], [18182 Yonge St, East Gwillimbury, ON L9N 0J3]
- Delivered outstanding customer service, ensuring satisfaction and repeat business.
- Resolved customer complaints swiftly and effectively, maintaining a professional demeanor.
- Collaborated with team members to improve service standards and meet performance goals.
Manager
McDonalds
02.2022 - 01.2025
- Company Overview: [9989 Bayview AveRichmond Hill, ON L4C 9W4]
- Handled high-volume customer interactions in a fast-paced environment.
- Implemented solutions to address customer concerns, enhancing loyalty and trust.
- Assisted in training new staff members, ensuring seamless onboarding and team efficiency.
Employee
Tim Hortons
08.2019 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Flight Services
Seneca College
03-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
- First Aid and CPR Certified (Level of EMR)
- Safety and Emergency Procedures Training
Languages
Tagalog (Filipino)
Bisaya (Filipino Dialect)
English
Timeline
Employee
Costco Food Court
06.2024 - Current
Manager
McDonalds
02.2022 - 01.2025
Employee
Tim Hortons
08.2019 - 06.2021
No Degree - Flight Services
Seneca College
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