Shanrel Asli Matias
Burnaby,BC
Summary
Great customer service skill Excellent Adaptability skill Strong sense of personal responsibility & reliability Strong organizational skills with the ability to multitask The ability to take leadership Proficient at managing possibilities at fast paste & high-volume atmosphere Willing to learn new things. Motivated Service Worker with exceptional social skills, communication abilities. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
8
8
years of professional experience
Work History
Cook/Cashier
A&W
10.2022 - 02.2024
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Volunteer
Normana
03.2022 - 03.2022
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Volunteer
Shoppers Drug Mart
12.2021 - 12.2021
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Provided immediate responses to questions from volunteers.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
Babysitter
Mom Friends Kids
01.2016 - 04.2018
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Education
High School Diploma -
Byrne Creek Secondary School
Burnaby07.2022
Skills
- Adaptability and Dependability
- Teamwork and Collaboration
- Hospitality and Professionalism
- Exceptional Customer Service
Timeline
Cook/Cashier
A&W
10.2022 - 02.2024
Volunteer
Normana
03.2022 - 03.2022
Volunteer
Shoppers Drug Mart
12.2021 - 12.2021
Babysitter
Mom Friends Kids
01.2016 - 04.2018
High School Diploma -
Byrne Creek Secondary School
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