Shanon-Alexis Diabo
Kahnawake,Canada
Summary
Dedicated foodservice professional with extensive experience in dynamic restaurant settings. Proficient in order management and delivering exceptional customer service. Known for strong organizational skills and effective multitasking while accommodating diverse customer needs. Expertise in adhering to dietary restrictions and seamless collaboration within kitchen operations ensures a high standard of food quality and service efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Diatetic Aide
Kateri Memorial Hospital Centre
Kahnawake Qc
03.2025 - Current
- Assisted dietitians in developing and implementing nutritional care plans for patients.
- Maintained a sanitary work environment, adhering to strict food safety guidelines and minimizing cross-contamination risks.
- Developed strong relationships with patients and their families, fostering trust and promoting adherence to recommended dietary changes.
- Provided exceptional customer service during meal deliveries, addressing any concerns or requests promptly and professionally.
Waitress
Bayview Pizzeria
07.2023 - 04.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Washed dishes and cleaned work area.
- Answered telephones for takeout and deliver.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
AEP - Carpentry
First Nation Adult Education Center
Kahnawake, QC08.2024
High School Diploma - undefined
Howard S. Billings
Chateauguay, QC06.2023
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Attention to detail
- Safe food handling
- Order accuracy
- Allergy awareness
- Accurate money handling
LANGUAGES
English - Native or Bilingual
French - Professional Working
Certification
- Certified Food Handler, Canadian institute of food safety - 2025-2030
Timeline
Diatetic Aide
Kateri Memorial Hospital Centre
03.2025 - Current
Waitress
Bayview Pizzeria
07.2023 - 04.2025
High School Diploma - undefined
Howard S. Billings
AEP - Carpentry
First Nation Adult Education Center