Summary
Overview
Work History
Education
Skills
Timeline
Generic
SHANON HARNEY

SHANON HARNEY

Security Guard
Ottawa,ON

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Diligent Security professional with 12 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Overview

18
18
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Security Guard

Commisionaires Ottawa
Ottawa, Ontario
07.2011 - Current
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.

Parking Attendant

Target Park
Ottawa, ON
06.2005 - 07.2011
  • Directed patrons to designated parking spaces.
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
  • Lifted, positioned and removed barricades to open or close parking lot areas.
  • Answered general questions about parking fees, facilities and directions.
  • Handled cash, made accurate change and maintained balanced cash drawer.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.

Education

High School Diploma -

Adult High School
Ottawa, ON
09.2004 - 06.2005

Skills

    Keen observer

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Timeline

Security Guard

Commisionaires Ottawa
07.2011 - Current

Parking Attendant

Target Park
06.2005 - 07.2011

High School Diploma -

Adult High School
09.2004 - 06.2005
SHANON HARNEYSecurity Guard