Work Preference
Summary
Work History
Education
Skills
Languages
Timeline
GeneralManager
Shannon M. Magyar
Open To Work

Shannon M. Magyar

Bradford,ON

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

General ManagerCaregiver/SupportProgram CoordinatorCustomer Service ManagerOffice Administrative Assistant

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Bradford, ON, CABradford, ONNewmarket, ONAurora, ONBarrie, ON
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Work History

General Manager

Hamilton Trampoline
Hamilton, ON
2022 - 2026
  • Greet and interact with customers and visitors to the company in a professional and friendly manner
  • Provide exceptional leadership and mentorship to the team
  • Promote and create a positive and inclusive work environment
  • Answer general phone inquiries relay calls to the appropriate person, return calls in a timely, professional manner
  • Respond to all customers inquires (pricing, hours, appropriate attire, donations, fundraising opportunities, events, policies and general information)
  • Implement progressive discipline when necessary
  • Administer the performance management system
  • Recruiting, writing job postings, review resumes, pre-screening and interviewing
  • Respond to customers' issues, suggestions and complaints
  • Respond to customers' injuries complete injury reports as needed
  • Uphold and maintain all health and safety practices and emergency procedures to keep both customers and staff safe
  • Manage team members practicing positive HR practices by leading by example, being a role model for others
  • Mentoring/coaching team members as needed
  • Reassess on an ongoing basis vendors return on investments in order to meet the needs of the company
  • Track and coordinate staff schedule to ensure proper staffing as needed
  • Maintain and update all surveillance equipment and software
  • Oversee building maintenance
  • Oversee payroll and process to ensure accuracy
  • Complete daily balance for all incoming and outgoing payments to ensure all monies are accounted for.
  • Executed routine audits of facility equipment and maintenance schedules to ensure proper operational standards.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

Caregiver/Support

Cornerstones Support Services
Hamilton, ON
2018 - 2025
  • Assisting with daily livening for seniors and at risk youth
    • Daily medication
    • Running errands, doctors appointments shopping
    • Dressing, feeding, bathing and bathroom routines
    • Report writing
    • Mentor for youth with challenging behaviors
    • Conflict resolution
    • Zones of Regulation
    • Social and community outings
    • Help develop new positive relationships
    • Creating a care plan with the youth
    • Help client budget money and handle money
    • Provide meaningful activities
  • Conducted regular assessments of clients' physical and emotional needs to tailor individualized care plans.
  • Coordinated communication between healthcare providers and families to ensure continuity of care for clients.
  • Promoted family involvement in the care process, providing education on geriatric conditions and assisting with caregiver support resources.

Program Coordinator

Boys and Girls Club Hamilton
Hamilton, ON
2019 - 2022
  • Maintains professional and respectful relationships with our community partners, parents, volunteers, placement students and employees
  • Follows The Boys and Girls Clubs Mission, Vision and Core Values
  • Develop and deliver inclusive, engaging programming that includes active, passive, creative, diverse and wellness based activities
  • Supervision of staff, students, volunteers and participants
  • Performance Reviews for staff
  • Staff scheduling
  • Program planning for season sessions
  • Maintained safety standards in accordance with The Boys and Girls Club of Hamilton
  • Timesheet review and submissions for staff
  • Plan and organize events and transportation
  • Plan and organize staff & Volunteer training
  • Planned and facilitated Gender Inclusive programming
  • Hiring of new staff and orientation
  • Maintain budgeting
  • Grant applications
  • Program marketing and promoting
  • Social media upkeep
  • Evaluations, and reporting
  • Ensuring families and club members have the proper access and information to ( Food banks, Clothing rooms, Dinner programs )
  • Fostered relationships to define programming needs and strengthen organizational standing
  • Directed, coordinated and administered programs
  • Uncovered issues to determine solutions and assist program participants
  • Oversaw all recreational programs and other day-to-day activities
  • Communicated project status, requirements and deadlines to stakeholders
  • Supervised and directed programs by creating policies to reflect business practices
  • Analyzed program effectiveness to modify, adapt and optimize workflows
  • Maintained scheduling and optimal quality standards to keep audiences informed or entertained
  • Coordinated logistics for activities and events
  • Organized fundraising events to promote company vision
  • Partnered with program management on recommendations, process improvements and corrective action plans.

Kidz & Youth 1st Recreational Supervisor PSP

PSP Petawawa
Petawawa, ON
2011 - 2017
  • Program planning for season sessions
  • Maintained safety standards
  • Timesheet review and submissions for staff
  • Plan and organize events and transportation
  • Plan and organize staff & Volunteer training
  • Planned and facilitated Gender Inclusive programming
  • Hiring of new staff and orientation
  • Communicated daily schedule and delegated work to employees
  • Enforced rules and procedures for accuracy, efficiency and safety
  • Monitored daily operations for quality and adherence to work order specifications
  • Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance
  • Established and enforced clear goals to keep employees working collaboratively
  • Provided ongoing training to address staff needs
  • Identified and corrected performance and personnel issues to reduce impact to program operations
  • Coached staff members to develop long-term career goals
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance
  • Maintains active supervision of all program participants, staff and volunteers by ensuring program ratios are sustained, safety formations are appropriately used, and overseeing all recreational and educational programs
  • Actively supervises and trains Recreation Leaders and volunteers
  • Leads the design and implementation of Community Recreation Youth programming through creative program planning and in-service training sessions
  • Ensures the safe operation of the facility and program by ensuring a clean environment, conducting equipment safety checks, maintaining room safety, enforcing program rules and regulations
  • Enforce and encourage a High Five attitude at all times and have staff do the same; follow the Principles of High Five & Healthy Child Development
  • Provides Customer Service during program operation
  • Markets all Kids & Youth programs and services provided by the Recreation Department in a positive and favorable manner
  • Provides excellent public relations to all individuals attending the facilities
  • Familiar with all children's and Youth program information or able to refer clients to appropriate resources or contacts for additional information
  • Receives guests and unexpected groups in a positive and helpful manner Established and maintained relationships with outside organizations
  • Communicates program information to guardians and how their Child(ren), Youth interacted with the activities provided
  • Familiar with Base operations and activities and/or able to utilize resources to provide necessary information/contact to clients
  • Took part in the interview process during staff hiring and orientation days
  • Provided guidance and direction to all staff members as necessary
  • Staff training, Development and any other related duties that may be assigned by the Community Recreational Coordinator
  • Actively participate and monitor drop in Youth Centre
  • Planned all Youth Summer camp agenda, venue, transportation and event bookings
  • Monthly special event nights for Youth 1st Centre
  • Provided academic support in homework hub
  • Monthly inventory and deposits

ECE Assistant

Y.M.C.A
2002 - 2009
  • Developed age-appropriate educational activities that fostered social, emotional, and cognitive growth among children while ensuring that all health and safety guidelines were followed and documented in accordance with YMCA policy.
  • Monitored children's interactions to promote positive behavior and conflict resolution skills within groups.
  • Collaborated with parents to provide updates on child development and address any concerns effectively.
  • Maintained clean, safe, and engaging learning environments that adhered to all health regulations and policies.
  • Implemented daily routines that encouraged independence and self-help skills in young children during activities.
  • Prepared instructional materials for classroom use, ensuring they were aligned with curriculum objectives.
  • Developed strong relationships with parents through frequent communication, fostering a supportive home-school connection.

Education

Education And Training

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Inventory control
  • Customer relationship management
  • Employee scheduling
  • Verbal and written communication
  • Labor cost controls
  • Vendor relationships
  • Project management
  • Employee development
  • Operations oversight

Languages

English

Timeline

General Manager

Hamilton Trampoline
2022 - 2026

Caregiver/Support

Cornerstones Support Services
2018 - 2025

Program Coordinator

Boys and Girls Club Hamilton
2019 - 2022

Kidz & Youth 1st Recreational Supervisor PSP

PSP Petawawa
2011 - 2017

ECE Assistant

Y.M.C.A
2002 - 2009

Education And Training

Similar Profiles

CREATE PROFILE
Shannon M. Magyar