Shannon Wira
Dorchester,ON
Summary
A results-driven, dedicated professional with solid experience in the medical field. Professional goals include continuing to grow in knowledge and experience, excel in providing quality service to patients and physicians, interact and share with team members and colleagues, and develop problem solving skills to enable quick, effective solutions to challenges.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
LifeLabs
London, ON
05.2007 - Current
- Performed routine maintenance and troubleshooting on laboratory instruments.
- Assisted with the training of new personnel in laboratory techniques and procedures.
- Maintained a safe working environment by following safety guidelines and regulations set forth by the organization.
- Provided technical support to clinicians regarding specimen collection requirements or other pertinent issues.
- Maintained clean and fully operational laboratory equipment.
- Followed standard precautions using personal protective equipment as required.
- Properly documented all variables relative to specimen processing.
- Ordered laboratory supplies to maintain inventory stock.
- Coordinated prioritization, receipt and delivery of laboratory specimens.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet patient and client needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Adhered strictly to organizational policies concerning privacy and confidentiality when handling sensitive documents or materials.
- Troubleshot office equipment, computer hardware and software issues.
Education
Medical Laboratory Technician -
CDI College/Everest College
London, ON01.2007
Skills
- Medical Terminology
- Efficient Data Input
- Specimen Processing
- Interpersonal Skills
- Adaptability
- Analytical Skills
- Multitasking
- Effective Communication
- Problem-Solving
- Attention to Detail
Certification
- TDG Land and Air
- WHMIS
- Ergonomics Training
References
References available upon request
Volunteer
Ronald Mcdonald House
House Support- Greeting caregivers and visitors upon arrival, answering phones, organizing the common areas, stocking supplies, light housekeeping, and making coffee.
August 2012- February 2013
Timeline
Medical Laboratory Technician
LifeLabs
05.2007 - Current
Medical Laboratory Technician -
CDI College/Everest College
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