Shannon Strohm
Care Team Coordinator
Guelph,ON
Summary
Healthcare professional with comprehensive background in care coordination, adept at managing team schedules and fostering interdisciplinary collaboration. Known for strong focus on team success and adaptability to changing care needs. Efficient in communication and problem-solving, essential for maintaining seamless operations and patient satisfaction.
Overview
12
12
years of professional experience
6
6
Certifications
1
1
Language
Work History
Care Team Coordinator
Closing the Gap
10.2016 - Current
- Schedule a team of home care nurses and a team of PSWs
- Deal directly with staff and clients/families
- Set up new admissions with hours of approval
- Work independent and as part of a team
- Work under pressure
- Ensure all clients receive care to the best of my ability
- Develop customized care plans to address individual patient needs and preferences.
Developmental Support Worker
Community Living Guelph
01.2013 - 01.2017
- Worked as a relief worker for a day program for adults with special needs
- Dealt with a wide range of disabilities and challenges
- Ensured safety and security of each client
- Helped to keep them active in the community
- Improved quality of life for clients through compassionate care and assistance with daily tasks.
- Guided developmentally disabled adults through customized day programs.
Personal Support Worker
Closing the Gap
04.2013 - 10.2016
- Worked as a PSW for home care clients
- Treated all clients with dignity and respect
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Education
High School Diploma -
OSSD
Guelph, ON 05.2001 -
Law And Security
Mohawk College
Brantford, ON01-2003
Personal Support Worker
St Louis
Kitchener, ON01-2013
Skills
Quick Learner
Collaborative Team Member
Consistently Dependable
Proactive Approach
Reliable Time Management
Committed Professional
Empathetic Understanding
Skilled in Software Applications
Empathetic Support
Diligent Work Ethic
Proficient in Handling Multiple Tasks
Strategic Decision Making
Certification
Personal Support Worker
Timeline
Care Team Coordinator
Closing the Gap
10.2016 - Current
Personal Support Worker
Closing the Gap
04.2013 - 10.2016
Developmental Support Worker
Community Living Guelph
01.2013 - 01.2017
High School Diploma -
OSSD
05.2001 -
Law And Security
Mohawk College
Personal Support Worker
St Louis
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