Shannon Spatz
Carstairs,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Stay at Home Mom
Myself
Red Deer, AB
10.2009 - 05.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained schedule of class assignments to meet deadlines.
Retail Cashier
Bootlegger
Red Deer, AB
05.2007 - 07.2007
- Greeted customers in a friendly and professional manner.
- Processed cash, credit, and check payments accurately and efficiently.
- Assisted customers with product selection and answered any questions they had.
Education
High School Diploma -
Hunting Hills High School
Red Deer, AB06-2007
Skills
- Critical Thinking
- Leadership
- Research
- Cultural Awareness
- Organization
- Calm Under Pressure
- Excellent Communication
- Multitasking
- Relationship Building
- Organization and Time Management
- Computer Skills
- Quality Assurance
- Customer Service
Languages
English
Professional
References
References available upon request.
Timeline
Stay at Home Mom
Myself
10.2009 - 05.2024
Retail Cashier
Bootlegger
05.2007 - 07.2007
High School Diploma -
Hunting Hills High School
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