Shannon Smith
Victoria,BC
Summary
Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Overview
25
25
years of professional experience
Work History
Property Manager
Private Owned
08.2017 - 07.2022
- Collecting rent and other property fees from tenants and individual owners
- Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs
- Reporting property’s financial status, occupancy and expiring leases to property owners
- Screening potential tenants
- Drafting, signing, and renewing leases on behalf of property owners
Private Nanny
Little Bears Private Care
08.2012 - 07.2022
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Feeding the children, including bottle-feeding for babies
- Ensuring the safety of the children
- Engaging the children in activities and keeping them clean
- Changing diapers and bathing infants
- Organizing creative educational activities at home such as games, drawing and crafting
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Manager
Tim Hortons
05.2008 - 02.2012
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Defined clear targets and objectives and communicated to other team members.
- Launched quality assurance practices for each phase of development
- Oversee the smooth operation of the restaurant during assigned shifts, ensuring excellent customer service and high-quality food.
- Train, coach, and motivate team members, providing guidance and support to ensure adherence to standards and procedures.
- Monitor inventory levels and assist with placing orders to ensure product availability.
Concessions Manager
Westeren Speedway
03.1997 - 10.2008
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Optimizing revenue by managing ticket prices, concession stand inventory levels, and employee performance
- Ensuring that all food safety and sanitation standards are met
- Monitoring attendance levels to ensure that stands are not overcrowded or underutilized
- Coaching retail sales team in selling techniques and product knowledge
- Developing, managing, and implementing promotions to drive sales and develop brand awareness
Education
Certificate of Technical Studies - Esthetics And Nail Care Technology
Nail Career Education
Victoria, Canada09.2009
Skills
- Ensuring the property is well maintained and fully rented at the correct market rate at all times
- Marketing the property
- Screening potential tenants
- Collecting rent
- Arranging maintenance and repairs
- Determine prices, critical part of a property manager's role may be determining rent prices to ensure affordability for tenants and profitability for building owners
- Handle tenant issues and complaints
- Conduct property maintenance
- Drawing up contract's
Languages
English
Professional Working
Timeline
Property Manager
Private Owned
08.2017 - 07.2022
Private Nanny
Little Bears Private Care
08.2012 - 07.2022
Manager
Tim Hortons
05.2008 - 02.2012
Concessions Manager
Westeren Speedway
03.1997 - 10.2008
Certificate of Technical Studies - Esthetics And Nail Care Technology
Nail Career Education
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