Shannon Small
Highland
Summary
Compassionate caregiver with expertise in daily living assistance and emotional support. Proven ability to communicate effectively with clients and families, ensuring well-being and satisfaction.
Overview
14
14
years of professional experience
Work History
Caregiver/Home Health Aide
Senior Helpers
Redlands
06.2026 - Current
- Assisted clients with daily living activities and personal care needs.
- Provided emotional support and companionship to enhance client well-being.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Prepared meals according to dietary requirements and assisted with feeding.
- Communicated effectively with families regarding client status and needs.
- Maintained detailed records of services performed on clients.
Fiscal Specialist
San Bernardino County
San Bernardino
07.2023 - 10.2023
- Managed vendor relationships ensuring timely payment processing.
- Reviewed invoices and ensured timely payments to vendors.
- Prepared daily bank deposits and reconciled accounts receivable reports.
- Supported audits by gathering requested financial information.
- Analyzed financial documents such as invoices, purchase orders, requisitions, and other related documents.
- Conducted research into any discrepancies discovered during reconciliation processes.
Accounting Clerk
Boulder County Parks and Open Space
Longmont
09.2020 - 07.2022
- Processed invoices and expense reports for Boulder County Parks and Open Space.
- Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.
- Maintained accurate financial records using accounting software.
- Assisted in budget tracking for park maintenance projects.
- Verified receipts and documentation for compliance with policies.
- Coordinated with vendors to resolve billing discrepancies.
- Communicated effectively with staff regarding financial inquiries and updates.
- Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
- Performed daily general ledger entries to record financial transactions accurately.
- Prepared bank deposits by compiling data from cashiers.
- Updated accounting ledger and journals with updated transaction information.
- Generated financial reports for management review on a regular basis.
Administrative Assistant/Accounts Payable Clerk
Loma Linda University
Loma Linda
08.2012 - 03.2020
- Processed invoices for payment using accounting software applications.
- Managed scheduling for meetings and events to ensure efficient use of resources.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Facilitated travel arrangements for faculty and staff attending conferences or events.
- Coordinated communication between departments to enhance collaboration and workflow.
- Assisted in preparing reports and presentations for departmental meetings.
- Provided clerical support by handling correspondence and managing incoming calls.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Directed customer inquiries to appropriate department personnel.
Education
Certified Nursing Assistant
Quality Career Pathways
Omaha, NE05-2023
GED -
San Bernardino Adult Ed
San Bernardino, CA03-1993
Some College (No Degree) - Accounting And Finance
San Bernardino Valley College
San Bernardino, CASkills
- Personal care
- Daily living assistance
- Patient observation
- Meal preparation
- Emotional support
- Record keeping
- Effective communication
- Time management
- Safety awareness
- Adaptability to change
- Reliability and punctuality
- Compassion and empathy
Timeline
Caregiver/Home Health Aide
Senior Helpers
06.2026 - Current
Fiscal Specialist
San Bernardino County
07.2023 - 10.2023
Accounting Clerk
Boulder County Parks and Open Space
09.2020 - 07.2022
Administrative Assistant/Accounts Payable Clerk
Loma Linda University
08.2012 - 03.2020
Certified Nursing Assistant
Quality Career Pathways
GED -
San Bernardino Adult Ed
Some College (No Degree) - Accounting And Finance
San Bernardino Valley College