SHANNON SINCLAIR
Vancouver
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill and collaboration paired with outstanding active listening and multitasking abilities.
Overview
13
13
years of professional experience
Work History
Bartender / Waitress
Bill at p.n.e exhibition
Vancouver
08.2021 - 09.2021
- Stocked server areas with supplies before, during and after shifts.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Greeted costumers
- Sanitized throughout the day
Barbering
Blanche Macdonald
Vancouver
10.2020 - 06.2021
- Barbering ,,,, VancouverVancouverVancouverVancouver ,,,, BCBCBCBC //// Oct 2020, Provided Professional hair care , haircuts , eyebrows , waxing
- Maintained Sanitation Procedures in workarea and with equipment
- Handled weekly inventory w/hand towels , sterilization styling tools
- Client consultations
- Nsured Safety Guidelines
- Artender / waitressBartender / waitressBartender / waitressBartender / waitress
- Ine Art BartendingFine Art BartendingFine Art BartendingFine Art Bartending
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
Make Artistry
Cmac make up
Edmonton
09.2013 - 06.2014
- Provided Costumer Service
- Developed excellent Costumer Relationship
- Maintained all sanitation procedures and safety Guidelines .
- Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Responded to customer inquiries by phone, email and in person.
- Handled appointment booking, canceling, and rescheduling.
Hairdressing Apprentice
Ms plett
Vancouver
09.2008 - 06.2010
- Sanitized workstations and salon equipment to reduce risk of infection.
- Responded to customer inquiries by phone, email and in person.
- Created comfortable salon experiences for clients by offering drinks, snacks and chair adjustments throughout appointments.
- Maintained stock of clean drying towels by washing and drying laundry during slow business hours.
- Applied bleach and color to hair for desired result.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Worked with senior stylists to create showcase hairpieces to gain professional salon experience and techniques.
Education
GED -
Blanche Macdonald Barbering
Vancouver, BC06.2021
GED -
Cmac Make-up
Edmonton, AB06.2013
High School Diploma -
Burnaby South Secondary
Burnaby, BC06.2010
Skills
- People skills
- Reliable and trustworthy
- Communication
- Customer service
- Organizational skills
- Multitasking
- Bar restocking
- Identification verification
References
References available upon request, REFERENCES
Timeline
Bartender / Waitress
Bill at p.n.e exhibition
08.2021 - 09.2021
Barbering
Blanche Macdonald
10.2020 - 06.2021
Make Artistry
Cmac make up
09.2013 - 06.2014
Hairdressing Apprentice
Ms plett
09.2008 - 06.2010
High School Diploma -
Burnaby South Secondary
GED -
Cmac Make-up
GED -
Blanche Macdonald Barbering