Hi, I’m
SHANNON ROUTHIER
Ashton,ON
Summary
A compassionate individual driven by results and a desire to succeed. Approachable and cheerful with an unwaveringly client-focused mentality. Deeply committed to excellence with a track record of outstanding outcomes.
Overview
7
years of professional experience
1
Certification
Work History
3 Step Recruitment
Account Manager
01.2022 - Current
Job overview
- Consistently generated over $1 million in annual revenue potential through strategic cold calling, emails, and LinkedIn outreach
- Managed a high volume of 100 calls and 40 emails daily
- Recognized as the top sales professional in the company for exceptional performance and productivity
- Thrived in a fast-paced, high-stress environment while maintaining a focus on client needs
- Fostered strong client relationships, promptly addressing needs and delivering exceptional service
- Managed a diverse portfolio across various industries
- Conducted regular meetings with key stakeholders to secure new business and strengthen partnerships
- Trained and mentored new employees, contributing to the team’s overall success
- Negotiated contracts with a focus on maximizing profit while ensuring client contentment
- Collaborated daily with clients’ HR and Finance Departments
- Actively recruited by other companies for demonstrated success and expertise
PipeDreemz Inc. Consulting/ Mikey's Legacy Gardens
Business Development Executive
01.2021 - 03.2024
Job overview
- Developed targeted lists, call strategies, and messaging to successfully generate new business opportunities
- Created and implemented the entire sales process from inception to completion, driving significant growth
- Solely responsible for selling all of Mikey's Garden products, achieving $500,000 in sales during the first year without any training, tools, or support
- Provided strategic insights to the CEO on improving business practices through regular consultations
- Utilized Excel and CRM technology to meticulously track client information, driving future sales initiatives
- Reviewed and refined NDAs, contracts, and agreements to ensure alignment with business goals
- Attracted interest from companies originally approached, leading to job offers based on demonstrated success
- Efficiently worked from home, coordinating and communicating with a remote team to achieve collective goals
- Negotiated pricing with clients to maximize profitability while maintaining strong relationships
- Participated in team meetings with prospective clients, contributing to the development of new business
- Boosted revenue by establishing and solidifying relationships with new clients while optimizing service for existing accounts
- Led the coordination of trade show appearances, including booth design, staffing, and promotional materials, to maximize company exposure and generate high-quality leads
PipeDreemz Inc. Consulting/Mikey's Legacy Gardens
Operations Manager
09.2018 - 01.2021
Job overview
- Helped increase profit by 700% within a year
- Led weekly team meetings to ensure projects were prioritized and completed in a timely manner while making sure resources were available for forthcoming clients
- Hired, trained, and mentored staff
- Developed, maintained, and managed relationships and accounts of clients, partners, and suppliers, through constant communication
- Daily use of Microsoft Word, Excel, Outlook, FoxIt PDF, and Conference line
- Streamlined practices for a smoother, more precise operation
- Facilitated application process for clients, directing them on their duties while assembling their projects and replying to their needs in a timely fashion
- Assisted with Accounts Payable and Accounts Receivable
- Enforced security protocols for the protection of company's IP
- Represented company at trade shows, business meetings, and on conference calls
- Established positive and effective communication among staff; boosting morale and comradery
- Responsible for writing and proofreading internal documents
- Implemented new bookkeeping practices and CRM technology
- Maintained onsite presence to oversee operations and verify compliance with company operational standards.
PipeDreemz Inc. Consulting/Mikey's Legacy Gardens
Office Administrator
09.2017 - 09.2018
Job overview
- Answered all client questions and provided them with pricing information
- Proficient in Microsoft Word, Excel, and Google applications
- Managed CEO's calendar for board meetings, travel, and business calls
- Recorded minutes and managed required follow-up
- Inventoried office supplies and ordered supplies from vendors
- Handled client billing cycle, invoicing and past-due notices
- Resolved customer complaints and answered procedure-related questions
- Responsible for writing and editing documents
- Onboarded new clients and released "Milestones"
- Assisted team members in resolving complex issues
- Maintained electronic and paper filing systems
- Read and learned a 600 page Health Canada document to go above and beyond and consult clients
- Demonstrated respect, friendliness and willingness to help wherever needed
Education
Sir Sanford Fleming College, Peterborough, ON
Drug And Alcohol Counselling
04.2008
Skills
- Administration
- Relationship Development
- Leadership
- Communications
- Business Development
- Highly Driven to Succeed
- Revenue Growth
- Account Management
- Customer Service
- Teamwork and Collaboration
- Documentation And Reporting
- CRM Software
Certification
- C.P.R. 2008
- Fir Aid 2008
- Wilderness First Aid 2008
- O.R.C.A. 2008
- Hike Leader 2008
- Gambling Prevention Workshop 2007
Volunteerwork
- Grade 1 Teachers Assistant 2006
- Gift Wrapping for Elderly 2006
- Woodlands Daycare 2006
- Special Needs Olympics 2005
- Public School Guest Speaker 2004
Languages
English
Native or Bilingual
Additional Information
Certification
CPR 2009
First Aid 2009
Wilderness First Aid 2009
ORCA 2009
Hike Leader 2009
Gambling Prevention Workshop 2008
Volunteer/Co-op
Grade 1 Teachers Assistant - Co-op
Woodlands Daycare - Co-op
Special Needs Olympics
Gift Wrapping for Elderly
Timeline
Account Manager
3 Step Recruitment
01.2022 - Current
Business Development Executive
PipeDreemz Inc. Consulting/ Mikey's Legacy Gardens
01.2021 - 03.2024
Operations Manager
PipeDreemz Inc. Consulting/Mikey's Legacy Gardens
09.2018 - 01.2021
Office Administrator
PipeDreemz Inc. Consulting/Mikey's Legacy Gardens
09.2017 - 09.2018
Sir Sanford Fleming College
Drug And Alcohol Counselling
- C.P.R. 2008
- Fir Aid 2008
- Wilderness First Aid 2008
- O.R.C.A. 2008
- Hike Leader 2008
- Gambling Prevention Workshop 2007
Similar Profiles
Kevina LawrenceKevina Lawrence
Administrative Director at 3 Step Sports LLCAdministrative Director at 3 Step Sports LLC
Kaleb OldhamKaleb Oldham
Sales/Operations at 3 Step SportsSales/Operations at 3 Step Sports
Shahla Jhan Safurulla JhanShahla Jhan Safurulla Jhan
Exam invigilator at Link 3 recruitmentExam invigilator at Link 3 recruitment