Shannon Rose
Ottawa
Summary
- Over 5 years superior administrative, clerical and customer service experience and brings a "can do" attitude while making a difference in the workplace. Detail-oriented, multitasker with strong organizational skills. Proficient in the use of Microsoft Office Applications and various Social Media Platforms. Known for reliability and adapting to dynamic work environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Chisholm Fleming & Associates
04.2024 - 10.2024
- Confer with engineers on project data
- Sort and input physical files in to electronic database
- Create and organize physical filing records
- Keep inventory of office supplies
- Relay relevant information regarding current projects to supervisor via email correspondence
- Input field reports in customer CMS database
- Aid in any and all other clerical tasks requested
Front Desk Associate
GoodLife Fitness Clubs
08.2023 - 10.2024
- Remain up to date on EXERP system protocols in order to aid members with any account inquiries or changes on demand
- Provide members with any information or resources necessary to facilitate a pleasant experience, whether it be via phone call or in person
- Take members on club tours, discuss goals, and provide top tier customer service to aid them in whatever manner is most helpful to them reaching said goals
Administrative Assistant/Receptionist
Tori.x.designs
06.2018 - 09.2024
- Welcome and greet clients, as well as potential clients
- Aid in taking inventory prior to servicing clients with their orders
- Provide clients with answers to their queries and information regarding their order status and contents
- Keep data and scheduling information up to date
- Redirect clients through the proper channels in the event they require order modifications
- Relay information regarding when batches for pickup are ready to Supervisor
Clinical Support Staff
COVID-19 Vaccination Clinic
03.2021 - 08.2021
- Vaccine Clinic Support
- Traffic Coordination
- Patient Screening & Check-In which reduced wait times by 50%
- Wellness checks
- Data entry and organizing patient information
Screening & Customer Service Representative
Town of Whitchurch-Stouffville
01.2020 - 01.2021
- Responsible for ensuring all patrons have completed their self-screening prior to entering the facilities
- Administering screening in the event that self-screening has not been completed
- Providing the necessary protective measures to patrons in need while adhering to health and safety guidelines
- Ensuring patrons are met with an assuring attitude that seeks to help them at all times
Education
Bachelor's Degree - Criminology
University of Ottawa
Ottawa, ON04.2025
Skills
- Overseeing clerical tasks, such as sorting and sending mail and maintaining files
- Keeping an inventory of office supplies and ordering new materials as needed
- Welcoming visitors to the office, answering phone calls, taking and delivering messages to appropriate staff
- Maintain professionalism while consistently ensuring customer needs are met
Certification
- High Five, 06/01/18, Present
- Ontario Smart Serve, 06/01/22, 06/01/27
- Standard First Aid and CPR/AED Level C, 05/01/22, 05/01/25
Timeline
Administrative Assistant
Chisholm Fleming & Associates
04.2024 - 10.2024
Front Desk Associate
GoodLife Fitness Clubs
08.2023 - 10.2024
Clinical Support Staff
COVID-19 Vaccination Clinic
03.2021 - 08.2021
Screening & Customer Service Representative
Town of Whitchurch-Stouffville
01.2020 - 01.2021
Administrative Assistant/Receptionist
Tori.x.designs
06.2018 - 09.2024
Bachelor's Degree - Criminology
University of Ottawa
Similar Profiles
Sukhbeer Singh BadwalSukhbeer Singh Badwal
Transportation Engineer In Training at Chisholm, Fleming and AssociatesTransportation Engineer In Training at Chisholm, Fleming and Associates
Reese HoodReese Hood
Retail Consultant at Fleming AssociatesRetail Consultant at Fleming Associates
Kelly BarbourKelly Barbour
Claims Advocate Paralegal at Chisholm, Chisholm, & Kilpatrick LTDClaims Advocate Paralegal at Chisholm, Chisholm, & Kilpatrick LTD
Aya ElhagehassanAya Elhagehassan
Customer Service at Shoppers Drug MartCustomer Service at Shoppers Drug Mart
Owen OlsonOwen Olson
Summer League Coordinator (Online) at Ottawa West Ball Hockey LeagueSummer League Coordinator (Online) at Ottawa West Ball Hockey League