Shannon Prescott
Geary,NB
Summary
Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Manager
John Howard Society Fredericton
2020.04 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
Child Service Professional
Capital Family Services
2017.01 - 2020.03
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Facilitated family meetings to ensure communication and collaboration between family members.
Receptionist
Dr Paul Smith
2015.10 - 2016.03
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Associate of Science - Mental Health And Addictions
Eastern Collage
Fredericton, NB06.2010
Skills
- Business Continuity
- Troubleshooting
- Social Skills Instruction
- Individual Instruction
- Funding Proposals
- Employment Opportunities
Certification
- ASIST Training
- I Teach anger Management Courses
- Mental Heath First Aid
- Sexual assault Course
- Trama Informed Care training
Timeline
Program Manager
John Howard Society Fredericton
2020.04 - Current
Child Service Professional
Capital Family Services
2017.01 - 2020.03
Receptionist
Dr Paul Smith
2015.10 - 2016.03
Associate of Science - Mental Health And Addictions
Eastern Collage
- ASIST Training
- I Teach anger Management Courses
- Mental Heath First Aid
- Sexual assault Course
- Trama Informed Care training
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