Shannon Perry
Sault Ste. Marie,Canada
Summary
High-energy Office Administrator with proven leadership, critical thinking and project management abilities gained during my administrative career. Experienced in managing clerical requirements of Engineering office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.
Overview
15
15
years of professional experience
Work History
Office Administrator
RA Engineers & Inspectors Inc.
03.2021 - Current
- All office duties
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Coordinate inspections schedules, meetings
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Project management
Office Administrator
Wacky Wings
07.2019 - 07.2021
- Inventory management
- Account reconciliation
- Customer service
- Resource management
Accounting Assistant
Honda
12.2018 - 04.2019
- Data entry
- Product invoicing
- Accounts payable
- Inventory entry
Bookkeeper
Centre Ice Bar and Grill
01.2015 - 01.2017
- Perform all financial activities to include P&L statements and management reports
- Complete bank reconciliations; create invoices and collect on overdue accounts
- Research and resolve billing and collections disputes
- Manage payroll and prepare payroll tax returns
- Interact with external clients and vendors on a regular basis, cultivating strong professional relationships
- Overseeing all Accounts Payable and Receivable
- Completing month end financial statements
- Supported a significant increase in productivity levels by streamlining accounting processes
- Excelled within a fast-paced environment, continually taking on increased levels of responsibility
Customer Service
Agero
01.2014 - 01.2015
- Dealing with agitated customers and providing an exceptional customer service experience
- Answering inbound calls from stranded motorists, and dispatching roadside assistance
- Critically thinking to solve roadside problems and help make frustrated callers feel at ease
- Utilizing technology to streamline and simplify the call process
Administrator/Dispatcher
Jag Xpress
01.2010 - 01.2014
- Scheduled and dispatched drivers to appropriate locations, according to customer requests, specifications, or needs
- Conferred with customers and drivers to address questions, problems, or requests
- Relayed work orders, messages, or information to or from customers to the drivers
- Handled conflict resolutions and mediation between drivers and customers
- Overseeing all accounts payable and receivable
- Contributed substantially to reducing outstanding accounts receivables through improved collections processes
- Managed day to day operations
Education
Diploma - Business Accounting
Sault College
Sault Ste. Marie, ON01.2015
Skills
- Human resources
- Customer relationship management (CRM)
- General accounting duties
- Calendar management
- Supply inventory
- Office administration
- Attention to detail
- Project management
- Leadership and supervision
Additional Information
Strong Verbal and personal communication skills., A critical thinker, Self-motivated, and takes initiative, Attention to details, Organization and prioritization skills, Able to work within tight deadlines and solve problems efficiently
Languages
English
Full Professional
Timeline
Office Administrator
RA Engineers & Inspectors Inc.
03.2021 - Current
Office Administrator
Wacky Wings
07.2019 - 07.2021
Accounting Assistant
Honda
12.2018 - 04.2019
Bookkeeper
Centre Ice Bar and Grill
01.2015 - 01.2017
Customer Service
Agero
01.2014 - 01.2015
Administrator/Dispatcher
Jag Xpress
01.2010 - 01.2014
Diploma - Business Accounting
Sault College
Similar Profiles
KELLY MARSHALLKELLY MARSHALL
AutoCAD Technician at R.A. Engineers and Inspectors Inc.AutoCAD Technician at R.A. Engineers and Inspectors Inc.
Pamela BaileyPamela Bailey
Owner /Home Inspector at Correct Check Home Inspectors, PlusOwner /Home Inspector at Correct Check Home Inspectors, Plus
Romano PietrobonoRomano Pietrobono
Certified Building Inspector at Prime Property InspectorsCertified Building Inspector at Prime Property Inspectors