Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Additional Information
Timeline
Generic
Shannon Palin

Shannon Palin

Edmonton,AB

Summary

Flexible hard worker ready to learn and contribute to team success.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

26
26
years of professional experience

Work History

School Bus Driver

Stock Transportation
Edmonton, AB
02.2023 - Current
  • Graduate class 2S melt course
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Performed pre-trip inspections of the bus according to established procedures.
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Assisted with loading and unloading of passengers as needed.
  • Followed all safety protocols when transporting students with special needs or disabilities.
  • Communicated effectively with parents regarding student transportation issues.
  • Reported student behavior incidents promptly to the appropriate personnel.
  • Developed positive relationships with students through friendly interactions.
  • Monitored student behavior on the bus and enforced rules consistently.
  • Responded quickly in emergency situations by taking appropriate actions.
  • Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
  • Promoted good public relations by responding courteously to inquiries from parents or members of the community.
  • Managed time efficiently so that routes are completed within allotted timespan.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Learned and followed school transportation procedures.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Operated motorized ramps and lifts to assist special needs students.
  • Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
  • Reported inappropriate and disruptive student behaviors to school administration.

Skip the Dishes

Delivery Driver
Calgary, AB
09.2020 - Current
  • Delivered food orders to customers in a timely manner.
  • Loaded and unloaded delivery vehicles with food items.
  • Ensured that the correct order was delivered to the customer.
  • Followed all safety protocols while driving.
  • Coordinated with restaurant staff on order accuracy and pickup times.
  • Provided excellent customer service throughout the delivery process.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Recorded accurate mileage log information during each shift.
  • Adhered to local traffic laws at all times while delivering orders to customers.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Maintained positive relationships with customers to promote further business opportunities.

Class 2QDriver/Operator

Knelsen Sand & Gravel
Edmonton, AB
03.2023 - 11.2023
  • Operates a concrete mixer truck
  • Verified accuracy of material measurements before loading into machines.
  • Followed established safety procedures while operating machinery and working around hazardous materials.
  • Checked product quality against specified standards at each stage of production process.
  • Provided training assistance to new operators on proper machine operation techniques.
  • Learned and followed safety and emergency procedures.
  • Reported failures, malfunctions or wear issues on equipment to supervisor.
  • Taught new employees machine operation techniques and important business procedures.
  • Checked control panel and gauges during equipment operation.
  • Monitored product flow through feed conveyor.
  • Used daily system logs to document production information, discussing issues with management.
  • Operated mixer truck to transport concrete and other materials to job sites.
  • Performed daily safety inspections of the vehicle, equipment, and tools.
  • Loaded and unloaded material from mixer truck using a variety of methods including shovels, wheelbarrows, chutes, hoses, and conveyor belts.
  • Maintained records of deliveries and pick-ups including quantity, destination, mileage logs.
  • Ensured proper mixing of materials while driving mixer truck in accordance with instructions provided by customer or supervisor.
  • Followed all safety regulations for transporting hazardous materials according to federal laws.
  • Navigated through unfamiliar routes to reach delivery destinations safely and efficiently.
  • Conducted pre-trip inspections before each shift to ensure safe operation of the vehicle.
  • Communicated effectively with co-workers regarding delivery locations and route changes due to traffic congestion or construction delays.
  • Adhered to company policies and procedures related to operating a commercial vehicle safely at all times.
  • Inspected work areas for debris that may cause an obstruction while loading and unloading material from the mixer truck.
  • Responded promptly and professionally when interacting with customers at job sites.
  • Checked finished products against customer specifications for quality assurance purposes.
  • Maintained mixer truck by inspecting and cleaning vehicle daily and completing basic upkeep such as fueling and changing out worn parts.
  • Kept paperwork in order, getting delivery tickets signed and returned to company.
  • Prevented concrete build-up by washing after deliveries and spraying non-stick compounds onto surfaces.
  • Worked safely when accessing work sites, unloading concrete and exiting construction areas.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Casino Card Dealer,

Yellow head Casino
Edmonton, AB
04.1999 - 12.2003
  • I was a fast learner in the bakery where I was an assistant to the baker who was planning a move out of the country, I was early every shift with eagerness to be better than I was the day before, I stayed at that positions for months then I realized the baker was staying in Canada after all so I found a position as assistant manager.
  • Assisted customers with questions about rules or game play.
  • Maintained accurate records of transactions and payouts.
  • Dealt various casino table games including Blackjack, Roulette, and Craps in a fast-paced environment.
  • Provided excellent customer service while interacting with players in a friendly manner.
  • Followed proper protocol for closing out tables at the end of shifts.
  • Balanced bankrolls and verified winnings at the end of each shift.
  • Alerted floor supervisors of any suspicious behavior among patrons.
  • Monitored player activity to detect any potential cheating attempts.
  • Communicated professionally with other dealers, supervisors, and managers.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.

Assistant Store Manager

Great Canadian Bagel
Vancouver, BC
07.1997 - 03.2000
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Maintained inventory by checking merchandise to determine levels.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Ensured store was opened and closed in a timely manner according to company policies.

Open and close store keyholder

Education

Therapeutic and deep massage therapy -

Harry Ainlay

WHMIS Course Certificate 2023

CSTS Course Certificate 2023

Q. License CompletionAir Breaks Course 2023

Edmonton Trucking School
Edmonton, AB

Skills

  • Class 2Q AZ driver’s Alberta drivers license
  • Site Safety orientated
  • Customer Service relations
  • Time management
  • A clean and safe drivers abstract
  • Health and Food safety

Accomplishments

  • Dignified and assisted living - Calgary, AB
  • Warehouse and production in Sunland Foods
  • Edmonton, AB
  • AGLC licensed and Professional customer service experienced in High stakes money and consistency, respected table games card dealer
  • Yellowhead and palace casino - Edmonton, AB
  • Assistant manager and keyholder for a western food franchiser in Great
  • Canadian bagel company
  • Vancouver, BC
  • Construction and renovation oversee advisories in ESOP family co-operation creations
  • Calgary, ABin High school harry Ainlay High School - Edmonton, AB
  • Skills
  • Contract negotiation
  • Resource Description & Access
  • Order fulfillment
  • Reliability and commitment
  • Effective and Efficient
  • Networking abilities
  • Personal residential home cleaning (10+ years)
  • Minimizing money cost effectiveness
  • Willing to adhere to standards and conduct policies
  • Passionate and friendly
  • Can perform various administrative duties
  • Comfortable working with being supervised
  • Medium labour jobs perfered
  • Time Management
  • Cash Handling
  • Home Care
  • Personal Residency Cleaning (10+ years)
  • Meal Preparation
  • Caregiving
  • Laundry
  • Cashiering
  • Cooking
  • Inventory Control

Interests

FGL sports and The brick Limited - Calgary, AB Organized Recreational coordinator for the elderly community in Intern volunteer prospect supervisor

Additional Information

  • Willing to relocate to: Edmonton, AB -

Timeline

Class 2QDriver/Operator

Knelsen Sand & Gravel
03.2023 - 11.2023

School Bus Driver

Stock Transportation
02.2023 - Current

Skip the Dishes

Delivery Driver
09.2020 - Current

Casino Card Dealer,

Yellow head Casino
04.1999 - 12.2003

Assistant Store Manager

Great Canadian Bagel
07.1997 - 03.2000

Therapeutic and deep massage therapy -

Harry Ainlay

WHMIS Course Certificate 2023

CSTS Course Certificate 2023

Q. License CompletionAir Breaks Course 2023

Edmonton Trucking School
Shannon Palin