Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shannon O’Leary

Sainte-Genevieve,QC

Summary

Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience

Work History

Secretary

Almedic, A Division Of Rhoing (1975) Ltd.
10.1987 - 05.2021
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Education

Secretarial Diploma - Secretarial

John Abbott College
Sainte-Anne-de-Bellevue, QC
05.1985

Skills

  • Sales Support
  • Office Administration
  • Appointment Scheduling
  • Supply Restocking
  • Customer Service
  • Mail Distribution
  • Keyboarding Skills
  • File Management
  • Managing Purchasing Activities
  • Accounts Receivable and Payable
  • Dictation Experience
  • Document Preparation
  • Administrative Support
  • Clerical Support
  • Mail Management
  • Data Entry
  • Invoice Processing

Languages

English
Native or Bilingual
French
Elementary

Timeline

Secretary

Almedic, A Division Of Rhoing (1975) Ltd.
10.1987 - 05.2021

Secretarial Diploma - Secretarial

John Abbott College

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Shannon O’Leary