Shannon Ogilvie
Havelock,NB
Summary
Seasoned Medical Office Administrator adept at coordinating records, managing schedules and working with insurance companies. Knowledgeable about medical billing and recordkeeping requirements. Pursuing a new professional challenge with room for advancement.
Overview
11
11
years of professional experience
Work History
Medical Office Administrator
Dr. John Park
09.2013 - Current
- Receive patients, answer phone calls and communicate necessary information to medical staff
- Build rapport with clients and effectively dealt with high stress situations
- Completed all billing for the office including hospital, EMH and on call
- Assist clients in completing medical forms and collected fees
- Complete referrals and book all hospital appointments
- Schedule appointments and perform all necessary clerical duties to ensure top efficiency
- Trained new staff on all office procedures and policies
- Pulled charts and prepared for doctor assessment.
Medical Office Administrator
Dr. Bill Harper
02.2013 - 09.2015
- Reviewed and sent medical records to other physicians upon request.
- Oversaw office records and maintained strict document control.
- Maintained optimal supply levels by closely monitoring and proactively replenishing supply inventory.
- Aided with prescription refill requests.
Education
Medical Office Administrator
NBCC
Moncton, NBSkills
- Call Transfers
- Compassionate Communication
- Office Supplies and Inventory
- Medical Records Management
- Medical Software Applications
- Healthcare Coding
Timeline
Medical Office Administrator
Dr. John Park
09.2013 - Current
Medical Office Administrator
Dr. Bill Harper
02.2013 - 09.2015
Medical Office Administrator
NBCC
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