Shannon Milligan
Brantford
Overview
24
24
years of professional experience
Work History
Custodian
Hospitality Dynamics Inc.
02.2020 - 06.2022
- Assisted in waste disposal and recycling efforts to promote environmental sustainability.
- Adapted quickly to new cleaning techniques and tools for efficient operations.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported damages and hazardous conditions to management for further action.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Reported vandalism or other damage to property to supervisor.
- Learned safety protocols for handling cleaning agents and equipment effectively.
- Conducted routine inspections of premises to identify areas needing attention or maintenance.
- Followed established procedures for sanitizing high-touch surfaces to ensure safety compliance.
- Communicated with staff regarding maintenance needs and prioritized tasks accordingly.
Customer Experience Associate
Walmart
10.2019 - 02.2020
- Enhanced customer satisfaction by efficiently resolving inquiries and issues through multiple communication channels.
- Feature to Home in multiple areas of the store.
Packaging Operator
Piller's Fine Foods
10.2006 - 09.2019
- Operated packaging machinery to ensure efficient product flow and minimal downtime.
- Conducted quality control checks to maintain product integrity and compliance with standards.
- Collaborated with team members to optimize packaging processes and reduce waste.
- Trained new employees on safety protocols and effective packaging techniques.
- Monitored equipment performance, identifying issues and coordinating maintenance as needed.
- Ensured compliance with health and safety regulations during all packaging operations.
Team Member
Tim Hortons
10.1998 - 12.2004
- Provide friendly and efficient service to customers, prepare food and beverages according to company standards and maintain a clean and safe restaurant environment.
- Monitored inventory levels and restocked supplies to ensure optimal product availability.
- Maintained cleanliness and organization of workspace to promote safety and productivity standards.
- Conducted regular quality checks to uphold product standards and ensure compliance with regulations.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
Education
High School Diploma -
BCI & VS
Brantford, ON06-1998
OBJECTIVE
Entry level applicant pursuing a Pharmacy Assistant position where I can contribute a strong work ethic, ability to learn quickly and commitment to providing friendly and efficient customer service.
Languages
English
Timeline
Custodian
Hospitality Dynamics Inc.
02.2020 - 06.2022
Customer Experience Associate
Walmart
10.2019 - 02.2020
Packaging Operator
Piller's Fine Foods
10.2006 - 09.2019
Team Member
Tim Hortons
10.1998 - 12.2004
High School Diploma -
BCI & VS
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