Shannon M.G. Pike
Brampton,Canada
Summary
Detail-oriented professional with extensive experience in customer service and data management. Known for processing high volumes of information accurately while supporting team objectives and delivering exceptional service that enhances customer loyalty.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Data Entry and Invoicing Clerk
J.W. Smith Customs Brokers Ltd
Brampton, Canada
06.2024 - Current
- Processed high volumes of import shipment data with accuracy, ensuring timely and compliant order fulfillment.
- Collaborated with accounting team to manage client accounts, resolve discrepancies, and maintain smooth transaction flow and client relationships.
- MS Excel, Word, and Candata
Sales Floor Associate/Stocker and Cashier
Giant Tiger
Brampton, Canada
09.2021 - Current
- Consistently contributed to sales goals through strong product knowledge and customer-focused service.
- Delivered outstanding customer service for more than four years, enhancing customer satisfaction.
- Supported daily store operations including merchandising, heavy lifting, inventory tasks, cash handling, employee training and phone etiquette to maintain an organized and inviting shopping environment.
Education
BA - English and Professional Writing
York University
Toronto, ON04-2027
High School -
St. Edmund Campion Secondary School
Brampton, ON06-2022
Skills
- Data entry accuracy
- MS Office
- POS systems
- Handheld RFs
- Money handling
- Attention to detail
- Time management
- Team collaboration
- Effective communication
- Customer satisfaction
- Driven
Certification
- Smart Serve, 2026
- Safe Food Handler, 2026
- Vulnerable Sector Check, 01/01/26
Availability
Open to work any day of the week.
References
Greg Smith
President - J. W. Smith Customs Broker Ltd.
7725 Kennedy Road South, Brampton, ON.
L6W 0B9
Brent Smith
Vice President - J. W. Smith Customs Broker Ltd.
7725 Kennedy Road South, Brampton, ON.
L6W 0B9
Alec Boyd
Manager - Giant Tiger store 151
370 Main Street North, Brampton, ON.
L6V 4A4
Timeline
Data Entry and Invoicing Clerk
J.W. Smith Customs Brokers Ltd
06.2024 - Current
Sales Floor Associate/Stocker and Cashier
Giant Tiger
09.2021 - Current
BA - English and Professional Writing
York University
High School -
St. Edmund Campion Secondary School