Shannon Medrano
Secretary II
Covina,CA
Summary
Dedicated employee with over 20 years of experience managing daily administrative support tasks and operations in Personnel, Union and Accounting matters. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker with string knowledge of Education Codes, Labor Laws and Contract Management.
Overview
20
20
years of professional experience
1
1
Language
Work History
Secretary II, Personnel Services
Covina-Valley Unified School District
Covina, CA
11.2016 - Current
- Delivered top-notch administrative support to office staff, promoting excellence in office operations;
- Communicated with employees via phone and email to address concerns related to Personnel issues;
- Produced accurate office files, updated spreadsheets and crafted presentations to support Director of Personnel Services;
- Developed and updated spreadsheets and databases to track, analyze and report staffing criteria;
- Drafted professional memos and letters to employees and district administration;
- Drafted agendas and recorded minutes for Personnel Commission;
- Developed correspondence letters, memos and emails;
- Handled daily scheduling tasks and provided administrative support to the Director of Personnel Services;
- Oversaw master calendar and scheduling for the Director of Personnel Services;
- Performed office-related support tasks and clerical functions, including staffing sheets, classified data bases and updating the Personnel Department website;
- Composed internal memos and external correspondence for Director of Personnel Servies and reviewed all documentation to eliminate errors;
- Assisted in writing training materials and developing Powerpoint presentations;
- Implemented paperless filing system for internal verification of employment system;
- Coordinated with appropriate administrative staff to address operational and financial questions.
Account Clerk II
Covina-Valley Unified School District
Covina, CA
07.2004 - 11.2016
- Created and distributed invoices and processed incoming payments to keep records accurate and current;
- Entered figures using 10-key calculator to compute data quickly;
- Reported financial data and updated financial records in ledgers and journals;
- Completed monthly and hourly payroll for district employees, including vacation and sick time;
- Received and entered vendor bills;
- Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses;
- Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems;
- Assessed data and information to verify entry;
- Set up and updated Excel spreadsheets to track financial data;
- Reconciled system accounts against monthly bank statements;
- Tracked and documented expenses for Rotary Mini Grant;
- Worked with vendors and school sites to resolve issues quickly;
- Provided clerical support to department, such as filing, copying and restocking supplies;
- Gathered and organized SELPA AU financials;
- Organized, reconciled and gathered information related to restitution, creating online data base to collect expenses;
- Maintained compliance with all established guidelines and legal requirements;
- Provided additional support to the Chief Business Officer;
- Reconciled account information and ensured site funds were rendered accurately.
Interim Labor Relations Representative
California School Employees Association
El Monte, CA
02.2014 - 09.2014
- Fostered a positive work environment by promoting open dialogue between all parties involved in labor relations.
- Managed investigations of unfair labor practices, ultimately reducing occurrences within the organization.
- Successfully assisted in the filing of a 1.1M ULP Bellflower USD .vs. CSEA pertaining to the outsourcing of Bus Driver positions.
- Improved labor relations by effectively addressing and resolving employee grievances.
- Spearheaded negotiations with unions, resulting in mutually beneficial agreements for both employees and the company.
- Mitigated potential conflicts by proactively identifying issues and implementing preventive measures.
- Enhanced workplace communication by conducting regular meetings with employees and management.
- Facilitated mediation sessions between employees and management during high-stakes situations to achieve amicable outcomes without escalation into legal proceedings.
- Answered management and employee questions, interpreted contracts and resolved issues.
- Negotiated collective bargaining agreements.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
Chapter President, Covina-Valley 49
California School Employees Association
Covina, CA
09.2006 - 11.2016
- Fostered a positive environment for members, promoting personal growth and professional development opportunities.
- Strengthened relationships with district leadership to ensure alignment of goals and access to resources.
- Increased chapter membership by implementing effective recruitment strategies and hosting engaging events.
- Organized professional development workshops tailored specifically for our membership base's unique needs.
- Managed chapter budget effectively, prioritizing expenditures to maximize impact on member experience and overall goals.
- Developed strategic plans to guide the chapter''s direction and focus on achieving long-term objectives.
- Recognized outstanding member accomplishments through awards programs designed to showcase achievements both internally and externally.
- Addressed any member concerns promptly and professionally, implementing solutions that were in the best interest of both the individual and the organization as a whole.
- Streamlined communication within the chapter by establishing regular meetings and utilizing digital tools for collaboration.
- Served as Chief Negotiator for the local bargaining unit successfully ratifying over 6 years of contracts.
Education
No Degree - Liberal Arts And General Studies
Mt. San Antonio College
Walnut, CA Jan 2020 - Current
Medical Billing Certificate -
Westech College
Pomona, CA Feb 1999 - 06.1999
High School Diploma -
La Puente High School
La Puente, CA Sep 1993 - 05.1997
Skills
Contract management, negotiations
Personnel training and development
Employee and personnel service training
Union Stewart, Chapter 49
Personnel development
Unit secretary training
Understanding of payroll services
Personnel Evaluation
Personnel training
Personnel screening
Employee contracts
Personnel file management
Standardized Account Code Structure (SACS)
Affiliations
California School Employees Association
Software
Microsoft Excel
Microsoft Word
Aeries
Filemaker Pro
EdJoin Admin
EdFiles
Peoplesoft
Labels, Lists and Letters (LLL)
Human Resources Management (HRS)
Adobe DC
SEIS
BEST
Timeline
Secretary II, Personnel Services
Covina-Valley Unified School District
11.2016 - Current
Interim Labor Relations Representative
California School Employees Association
02.2014 - 09.2014
Chapter President, Covina-Valley 49
California School Employees Association
09.2006 - 11.2016
Account Clerk II
Covina-Valley Unified School District
07.2004 - 11.2016
No Degree - Liberal Arts And General Studies
Mt. San Antonio College
Jan 2020 - Current
Medical Billing Certificate -
Westech College
Feb 1999 - 06.1999
High School Diploma -
La Puente High School
Sep 1993 - 05.1997