Open To Work
Shannon Mackenzie
kelowna,British Columbia
Work Preference
Summary
Associate addiction counselor with expertise in strategic treatment planning and active listening. Proven track record in conducting comprehensive assessments and customizing interventions to enhance client outcomes. Pursuing full certification through C.A.C.C.F. (CCAC) with application under review. Currently advancing education to obtain Certified Sex Addiction Specialist (CSAS) designation.
Overview
11
11
years of professional experience
Work History
Associate Addiction Councelor
Options Family Wellness
Kelowna, British Columbia
01.2019 - 07.2026
- Conducted individual and group counseling sessions for diverse clients.
- Conducted comprehensive assessments to pinpoint client challenges and design effective intervention strategies.
- Developed personalized treatment plans based on client assessments.
- Monitored client progress and tailored treatment approaches to optimize individual recovery outcomes.
- Facilitated psycho-educational groups focused on relapse prevention, anger management, stress reduction, and life skills development.
- Facilitated life skills workshops that strengthened clients' coping strategies and fostered personal development.
- Partnered with clients to inspire and help maintain positive life changes.
- Assisted in developing aftercare plans for discharged clients to ensure successful reintegration into the community.
Associate Executive Director
Monat Global
Toronto, ON
01.2016 - 05.2019
- Led a team of over 1000 sales professionals to achieve targeted revenue goals consistently.
- Managed a team of sales personnel to ensure performance goals were met or exceeded.
- Developed sales strategies to enhance market penetration and customer engagement.
- Monitored sales performance metrics to adjust strategies for improvement.
- Cultivated relationships with customers and industry professionals to drive long-term business growth.
- Assisted in developing long-term strategic objectives for the organization's overall success.
- Developed and recommended product positioning, packaging and pricing strategies to produce the highest possible long-term market share.
- Maintained sales volume and selling price by keeping current with supply and demand.
- Oversaw the recruitment, selection, and onboarding of new sales staff.
- Fostered a culture of continuous improvement by encouraging feedback and innovation within the sales team.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Spearheaded product launches and public speaking engagements for audiences of up to 500, positioning products and accelerating sales growth.
- Presented inspirational and educational presentations to audiences of up to 6000 people in the Monat organization to promote Team Building and Sales Tips.
Education
Some College (No Degree) - Travel Certificate
Lethbridge Community College
Lethbridge, ABSome College (No Degree) - Addiction Studies Program
Mount Royal University
CalgarySome College (No Degree) - Trauma And The Struggle To Open Up
Jack Hirose
Vancouver, BCSome College (No Degree) - Substance Abuse For LGBTQIA2S+
Center For Addiction Studies & Research
Stamford ConnecticutSome College (No Degree) - Group Therapy In Substance Abuse Treatment
Center For Addiction Studies & Research
Stamford ConnecticutSome College (No Degree) - Substance Abuse Treatment For Co-Occuring Disorder
Center Of Addiction Studies & Research
Stamford ConnecticutSome College (No Degree) - Trauma Informed Care in Substance Abuse Treament
Center For Addiction Studies And Research
Stamford ConnecticutSome College (No Degree) - Brain Injury And Addiction
Wilfrid Laurier University
Toronto, ONSome College (No Degree) - The Art of The Clinical Note
Wilfrid Laurier University
Toronto, ONSome College (No Degree) - Indigenous IPV Credential
C.A.C.C.F
Toronto, ONSome College (No Degree) - Currently in school for Sex Addiction Specialist
C.A.C.C.F
Toronto, ONSkills
- Assessment techniques
- Treatment planning
- Addiction counseling approaches
- Dual diagnosis treatment
- Crisis management techniques
- Substance abuse treatments
- Mental health awareness
- Client enhancement
- Ethical counseling practices
- Active listening
- Team collaboration
- Adaptability in therapy
- Continuous learning
- Emotional intelligence
Timeline
Associate Addiction Councelor
Options Family Wellness
01.2019 - 07.2026
Associate Executive Director
Monat Global
01.2016 - 05.2019
Some College (No Degree) - Travel Certificate
Lethbridge Community College
Some College (No Degree) - Addiction Studies Program
Mount Royal University
Some College (No Degree) - Trauma And The Struggle To Open Up
Jack Hirose
Some College (No Degree) - Substance Abuse For LGBTQIA2S+
Center For Addiction Studies & Research
Some College (No Degree) - Group Therapy In Substance Abuse Treatment
Center For Addiction Studies & Research
Some College (No Degree) - Substance Abuse Treatment For Co-Occuring Disorder
Center Of Addiction Studies & Research
Some College (No Degree) - Trauma Informed Care in Substance Abuse Treament
Center For Addiction Studies And Research
Some College (No Degree) - Brain Injury And Addiction
Wilfrid Laurier University
Some College (No Degree) - The Art of The Clinical Note
Wilfrid Laurier University
Some College (No Degree) - Indigenous IPV Credential
C.A.C.C.F
Some College (No Degree) - Currently in school for Sex Addiction Specialist
C.A.C.C.F