Shannon MacDougall
Leduc County ,AB
Summary
Experienced Registered Pharmacy Technician with 21 years of inpatient pharmacy experience at the University of Alberta Hospital. Proven expertise in sterile and non-sterile compounding, as well as repackaging medications to ensure accuracy and compliance with regulatory standards. Currently serving as a dedicated trainer responsible for onboarding and training new staff in the emergency department, with a focus on accurately completing patient medication histories. Passionate about providing the highest level of care to patients through medication safety. Eager to apply skills and experience to the Compounding and Repackaging team, contributing to improving patient care and safety.
Overview
21
21
years of professional experience
Work History
Pharmacy Technician
Alberta Health Services, AHS
11.2003 - Current
- Perform sterile and non-sterile compounding and checking of IV admixtures, creams and oral suspensions in compliance with USP and USP guidelines.
- Utilize Aseptic technique to prepare IV admixtures, including TPN, high risk medications and batched products in a cleanroom environment.
- Check repackaged bulk medications in unit dose packages for hospital wide distribution, ensuring accuracy, correct labeling, lot numbers and expiration.
- Train and mentor new pharmacy technicians and students in proper compounding and repackaging techniques.
- Emergency department best possible medication (BPMH) trainer- train staff to interview patients, complete a BPMH, identify patients own medications, identify discrepancies, provide liaison work for any drug distribution related issues, escalate issues to other health care professional for follow up, and attend monthly meetings for process improvement and quality control.
- Complete data entry and cycle count during inventory within our purchasing department.
- Conduct regular inventory audits and manage stocks levels for compounded medications and supplies.
- Utilize Pyxis ES for medication control and inventory.
- Perform checks in compounding and repackaging for barcoded products prior to distribution.
- Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
- Ensured accurate dosage calculations and proper labeling of medications, improving overall patient safety.
- Completed continuing education courses regularly, staying up-to-date on the latest pharmaceutical advancements and best practices in the field.
- Dispensary triage- Answer incoming phone calls and medication messages from nurses, physicians and healthcare providers.
- Complete patients BPMH in the Pre-admission Clinic prior to their upcoming surgeries.
Research Technician
Alberta Health Services, AHS
08.2007 - 08.2009
- Compounded sterile and non-sterile study medications
- Coordinated with research team to support production of study medications
- Maintained a safe and organized environment, ensuring compliance with safety regulations and best practices
- Managed inventory of Special Access Medications (SAP) and supplies, anticipating needs and avoiding disruptions in research activities due to shortages or delays
Pharmacy Technician
Alberta Health Services, AHS
10.2003 - 11.2003
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, blister packs and pass medications.
Education
Pharmacy Technician Bridging Program
Red Deer College
Red Deer, AB05-2013
Pharmacy Technician Diploma
Cape Breton Business College
Sydney, NS06-2003
Skills
- Proficient in Epic/Connect Care
- Problem-solving skills
- Team Collaboration
- Workflow Optimization
Timeline
Research Technician
Alberta Health Services, AHS
08.2007 - 08.2009
Pharmacy Technician
Alberta Health Services, AHS
11.2003 - Current
Pharmacy Technician
Alberta Health Services, AHS
10.2003 - 11.2003
Pharmacy Technician Bridging Program
Red Deer College
Pharmacy Technician Diploma
Cape Breton Business College
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