Shannon Lyght

• Monitored food quality throughout meal preparation process from ingredient selection through plating.
• Promoted cost-effective purchasing strategies, negotiating with suppliers for better pricing on ingredients and supplies.
• Implemented energy-saving initiatives within the kitchen, reducing overall operational costs.
• Handled customer concerns efficiently, resolving issues promptly to maintain high levels of satisfaction.
• Trained new kitchen staff members, fostering a positive team culture and improving overall productivity.
• Assisted in overseeing all aspects of food production while maintaining a clean and organized workspace.
• Maintained a safe and sanitary work environment, adhering to strict health and safety guidelines.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

• Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Served customer's in a busy downtown cafe.

Prepare food to order for customers during busy lunch time service.

Garnish plates as per customer requests

Make feature drinks including lattes, speciality teas, Americans and cappuccinos.

Handle cash, debit and credit transactions.

Maintain a safe and clean environment for coworker's and customers.