Shannon Lewis
Onion Lake,SK
Summary
Driven professional with extensive experience in support roles, notably at Onion Lake, where I enhanced client well-being and safety. Skilled in administrative management and providing emotional support, I excel in creating trust and ensuring privacy. Achieved significant improvements in client engagement and operational efficiency through innovative care and organizational strategies.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Addictions Support Worker
Sacred Turtle Womens Healing Center
01.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
Disability Support Worker
Onion Lake Health Centre
07.2021 - 12.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
Administrative Assistant
Onion Lake Cree Nation Health Center
08.2005 - 12.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed filing system, entered data and completed other clerical tasks, kept record of all employee ETO's, Employee timesheets.
Education
Medical Office Assistant - Administrative Assistant
Reeves College
Lloydminster, AB06.2005
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Confidentiality and Privacy
- Transportation Assistance
- Patient support
- Administrative Management
- Trauma Informed Care Framework
Languages
Plains Cree
Native or Bilingual
Certification
First Aid & CPR/AED level C
Basic Life Support
SPRAM training
PACES Learning Pathway
Addiction Care and Treatment
Substance Use and Addictions Nursing certificate
Safe Handling and Administration of Medication
The Trauma-Informed Care
Safe Food Handling
Timeline
Addictions Support Worker
Sacred Turtle Womens Healing Center
01.2024 - Current
Disability Support Worker
Onion Lake Health Centre
07.2021 - 12.2023
Administrative Assistant
Onion Lake Cree Nation Health Center
08.2005 - 12.2011
Medical Office Assistant - Administrative Assistant
Reeves College
First Aid & CPR/AED level C
Basic Life Support
SPRAM training
PACES Learning Pathway
Addiction Care and Treatment
Substance Use and Addictions Nursing certificate
Safe Handling and Administration of Medication
The Trauma-Informed Care
Safe Food Handling
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