Summary
Overview
Work History
Education
Skills
Cover Letter
References
Affiliations
Timeline
Generic

Shannon Lee Hope Mcboyle

Prince George,Canada

Summary

Mentoring professional with proven ability to establish and enhance mentoring initiatives. Known for facilitating impactful mentor-mentee connections and improving program efficiency. Committed to collaborative teamwork and adaptable to evolving needs, bringing strong organizational and interpersonal skills to role.

Overview

31
31
years of professional experience

Work History

Care Aide Various Areas

Vancouver Coastal Health Authority/Northern Health
05.2010 - Current
  • Residential Care
  • Acute Care
  • Older Adult Psychiatry
  • Community Care
  • Assisted Living
  • Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Remained alert to problems or health issues of clients and competently responded.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Maintained a clean and safe environment for patients by following infection control protocols and conducting regular safety checks.
  • Communicated effectively with diverse patient populations using active listening skills and cultural sensitivity, establishing trust and rapport quickly.
  • Documented patient progress accurately and consistently in electronic medical records, supporting continuity of care across providers.
  • Collaborated with interdisciplinary team members to develop personalized care plans for patients, optimizing health outcomes.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic presence.
  • Served as a liaison between patients, families, and healthcare providers, ensuring clear communication of care plans and progress updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted nursing staff during medical procedures while maintaining patient privacy and adhering to HIPAA regulations.
  • Recognized for consistent punctuality and reliability, receiving positive feedback from supervisors and coworkers alike.
  • Supported the smooth operation of the facility by performing light housekeeping tasks such as laundry services and meal preparation as needed.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving, translating knowledge into improved quality of care for patients.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Developed strong relationships with patients by displaying empathy and genuine concern for their well-being, leading to increased satisfaction scores from both patients and families.
  • Facilitated social interactions among residents through group activities and outings, fostering a sense of community within the facility.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Monitored vital signs and reported abnormalities to nursing staff, resulting in timely medical interventions.
  • Monitored and assisted residents through individual service plans.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Implemented creative strategies to engage residents in cognitive stimulation activities, contributing to improved mental health outcomes.
  • Monitored expiration of medical supplies and medications.
  • Administered medications according to prescribed schedules under nurse supervision, contributing to optimal treatment results.
  • Educated family members on proper caregiving techniques, enhancing their ability to assist with patient care at home.
  • Improved patient mobility by assisting with physical therapy exercises and ambulation support.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted patients with self-administered medications.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Scheduled daily and weekly care hours for client caseload.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Maintained entire family's schedule and organized events.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Recorded status and duties completed in logbooks for management.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Completed regular check-ins and progress report for each client.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Liaised with key accounts to deliver targeted administrative household support.

Volunteer

Less Fortunate Indigenous Communities
01.1994 - Current

Care Aide Various Areas

Vancouver Coastal Health Authority
02.1994 - 05.2010
  • Porter
  • Orthopedic Surgery
  • Long Term Care
  • General Medicine
  • Code White Team
  • Code Blue Team
  • MSIP Coach

Education

WHMIS -

VCHA
05.2024

CPR-HCP, First Aid -

Red Cross
01.2023

Violence Prevention -

VCHA / NHA
North Vancouver, BC
11.2017

Gentle Persuasion -

VCHA
Sechelt, BC
04.2016

Acute Care -

VCC
Vancouver, BC
01.2012

Eden Alternative -

VCHA
Sechelt, BC
04.2011

MSIP Injury Prevention -

UBC
Vancouver, BC
05.2009

Conflict Resolution -

CUPE
Naramata, BC
06.2003

Super Host -

VCHA
Richmond, BC
03.1994

Residential Care Attendant - w/Care for the Mentally Fragile

VCC
02.1994

Skills

  • Administer bedside or personal care to ambulatory and nonambulatory persons, in acute care, rehabilitation and residential care settings while using a person based approach
  • Prepare and maintain records of client progress and services performed, observing, monitoring and reporting changes in the client condition to the appropriate disciplines in a time sensitive manner
  • Perform healthcare related tasks, such as bathing, grooming, oral hygiene, assistance with intake and output, vital signs, ambulation
  • Work with a team to help clients, patients, and families achieve the most favourable person centred outcomes by using care plans that have been put in place
  • Utilize safe lifting techniques as lined out by Work Safe BC and the MSIP programs that have been established
  • Excellent communication skills verbal, non verbal and written

Cover Letter

Attached

References

  • Bill Vanderwoerd, Senior Mine Surveyor, Mount Milligan, Centera Gold 1-604-865-0774
  • Rob Knowls, KTSL ltd, 1-250-801-2677
  • Charris Riepe, Friend, Parks Department, Sechelt District, 1-604-740-2284
  • Kathleen Srochenski, Co Worker, Laurier Manor, 1-250-960-0461
  • Andre Dalcourt, Father, Retired, Steel Fabrication Industry/Programing, 1-604-319-1694
  • Kaleb Wideko, Survey Team, Mount Milligan, Centera Gold, 1-403-505-7786
  • Marina McBride, Social Worker, DOC, marina.mcbride@vch.ca, 1-604-607-5976
  • Nichole Lagasse, LPN, Co-Worker, nichole.lagasse@vch.ca, 1-604-831-2468



Affiliations

  • Care Aide Registry
  • Fire Arms Possetion and Aquisition
  • Safe Boating Plesure Craft
  • Drone Pilot
  • OFA
  • Serving it Right
  • Food Safe
  • Code Blue
  • Code White
  • Code Red

Timeline

Care Aide Various Areas

Vancouver Coastal Health Authority/Northern Health
05.2010 - Current

Care Aide Various Areas

Vancouver Coastal Health Authority
02.1994 - 05.2010

Volunteer

Less Fortunate Indigenous Communities
01.1994 - Current

Acute Care -

VCC

Eden Alternative -

VCHA

MSIP Injury Prevention -

UBC

Conflict Resolution -

CUPE

Super Host -

VCHA

Residential Care Attendant - w/Care for the Mentally Fragile

VCC

WHMIS -

VCHA

CPR-HCP, First Aid -

Red Cross

Violence Prevention -

VCHA / NHA

Gentle Persuasion -

VCHA
Shannon Lee Hope Mcboyle