SHANNON HALLING
North York,ON
Summary
Focused Server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Overview
19
19
years of professional experience
1
1
Certification
Work History
St. Louis Bar and Grill
St. Louis Bar and Grill
11.2023 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Server/Bartender
St. Louis Bar and Grill
09.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Bartender
St.louis Bar and Grill
04.2016 - 09.2022
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Efficiently managed multiple tables during peak hours to ensure timely service delivery.
- Collaborated with kitchen staff to synchronize orders and maintain quality standards.
- Trained new servers on menu details and operational procedures to improve team performance.
- Resolved customer complaints promptly, fostering a positive dining experience and repeat business.
- Developed strong rapport with regular patrons, contributing to community engagement initiatives.
Server
Duffs Famous Wings
09.2010 - 03.2015
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Provided friendly and attentive service.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the POS system.
- Consistently provided professional, friendly and engaging service.
Server
Shark Club Bar and Grill
01.2008 - 07.2010
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Managed multiple tables efficiently during high-volume service periods.
- Trained new servers on menu items, service standards, and company policies.
Server/Bartender
Hoops Bar and Grill
08.2006 - 07.2008
- Accurately recorded orders into the POS system and partnered with team members to serve food and beverages exceeding guest expectations.
- Skillfully anticipated and addressed guests' service needs.
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Received beverage orders from wait staff and delivered beverages to guests.
Education
High School Diploma - undefined
Ballenas Secondary School
Parksville, BC01.2002
Skills
- Organized and efficient server
- Thrives in fast-paced environment
- Committed team player
- Top-tier, full-service dining background
- Courteous, professional demeanor
- Liquor and smoking laws familiarity
Certification
Smart Serve
Timeline
St. Louis Bar and Grill
St. Louis Bar and Grill
11.2023 - 10.2025
Server/Bartender
St. Louis Bar and Grill
09.2022 - 10.2023
Server/Bartender
St.louis Bar and Grill
04.2016 - 09.2022
Server
Duffs Famous Wings
09.2010 - 03.2015
Server
Shark Club Bar and Grill
01.2008 - 07.2010
Server/Bartender
Hoops Bar and Grill
08.2006 - 07.2008
High School Diploma - undefined
Ballenas Secondary School