Shannon GRAHAM
Hamilton
Summary
Highly motivated Office Administration student with a passion for delivering exceptional organizational support in health care environments. Equipped with strong problem-solving abilities and a deep understanding of hospital protocols, confidentiality, and healthcare operations. Known for staying calm under pressure, juggling multiple tasks efficiently, and always ensuring smooth administrative processes. Eager to contribute a strong work ethic and attention to detail to enhance the efficiency of hospital operations and support the delivery of outstanding patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Early Childhood Educator
Hamilton Early Learning Centre
12.2022 - Current
- Fostered nurturing environment by developing engaging lesson plans that promoted social and emotional growth.
- Continuously pursued professional growth opportunities through participation in workshops, webinars, conferences, and coursework to stay current with best practices within the early childhood education field.
- Fostered social skills and emotional growth in children through daily group activities and individualized attention.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
Designated Early Childhood Educator
HWCDSB
11.2020 - 11.2024
- Created engaging lesson plans by incorporating play-based activities that fostered natural curiosity in young learners.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
Registered Early Childhood Educator
Central Daycare Centre
07.2017 - 10.2020
- Partnered with parents to facilitate consistent routines and reinforce positive behaviors in children both at home and in the classroom setting.
- Applied play-based strategies to provide diverse approaches to learning.
- Guided students to develop social, emotional and physical skills.
- Modeled positive behavior and communication skills for students.
Education
Diploma - Office Administration: Health Services
Mohawk College of Applied Arts And Technology
Hamilton, ON04-2025
Certificate of Completion - Office Administration: General
Mohawk College of Applied Arts And Technology
Hamilton, ON04-2024
Bachelor of Early Childhood Education: Honors - Early Childhood Education
Brock University
St. Catharines, ON10-2014
Diploma - Early Childhood Education
Mohawk College of Applied Arts And Technology
Hamilton, ON06-2012
Skills
Time Management
Medical Office Procedures
Office Software Proficiency
Customer service in Health Care
Appointment Scheduling
Medical Terminology
Electronic Health Records
Data Entry and Database Management
Certification
Fire Safety
AODA
Workplace Harassment
Workplace Violence
WHIMIS
Workplace Health and Safety Awareness
Behavior Management Systems
First Aid and CPR/AED Level C
Managing Emotions in Times of Uncertainty and Stress
Mindfulness and Well-Being: Living with Balance and Ease
Introduction to Autism
Timeline
Registered Early Childhood Educator
Hamilton Early Learning Centre
12.2022 - Current
Designated Early Childhood Educator
HWCDSB
11.2020 - 11.2024
Registered Early Childhood Educator
Central Daycare Centre
07.2017 - 10.2020
Diploma - Office Administration: Health Services
Mohawk College of Applied Arts And Technology
Certificate of Completion - Office Administration: General
Mohawk College of Applied Arts And Technology
Bachelor of Early Childhood Education: Honors - Early Childhood Education
Brock University
Diploma - Early Childhood Education
Mohawk College of Applied Arts And Technology
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