Experienced Health Information Supervisor with vast supervisory experience in all areas of the Health Information Department. Sound knowledge of processes and daily operations to lead a successful department. Looking forward to career growth and the opprtunity to work at an acute site.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor, Health Information Services
Seven Oaks General Hospital
10.2019 - Current
Demonstrated ability to effectively schedule, supervise, direct and motivate over 40 staff in a 24 hour department.
Oversee daily operations of the department ensuring smooth workflow.
A thorough understanding of client registry and registration functions and their inter-relationship and integration with other Health Information Services functions; e.g health record management, coding/abstracting and data management.
Apply strong leadership skills and problem-solving skills to maintain team efficiency and organize workflows.
Increase team productivity by implementing efficient workflow and setting clear expectations for staff.
Excellent verbal and written communication skills.
Demonstrated experience with Microsoft office programs and staff automated scheduling systems, etc
Resolve conflicts among team members promptly to maintain a positive working environment conducive to productivity.
Ability to implement new initiatives and programs throughout the department by creating new standard work and operating procedures
Open communication with staff by leading daily staff huddles and encouraging all staff to participate.
Collaboration with other departments to achieve organizational goals, fostering teamwork across various functions.
Conduct performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Member of the Disaster Emergency Response Committee (DERC)
Co-Chair for the Health Records Forms Committee,
Member of the Seven Oaks Social Committee
Coding Technologist
Health Science Centre
01.2015 - 01.2019
Code and abstract medical records by assigning correct diagnosis and patient service types according to the CIHI standards
Excellent attention to detail to ensure data quality
Experience with multiple computer programs such as Microsoft, MED2020, ICD 10, Electronic Patient Record (EPR), Canadian Institute for Health Information (CIHI), Manitoba Health databases and Provincial Client Registry
Proficient time management skills
Able to meet daily quota expectations and deadline demands
Excellent communication skills
Ability to work independently and contribute to a team environment.
Medical Legal Correspondent
Seven Oaks General Hospital
01.2017 - 06.2017
Reports directly to the site Privacy Officer
Process requests for access to health information in accordance to the Personal Health Information Act and Mental Health Act
Fulfill requests in the appropriate timeline
Respectful customer service when working one on one with patients and family
Close attention to detail when taking phone requests and messages
Experience with a variety of health information systems.
Chart Assembly
Health Science Centre
01.2017 - 06.2017
Assembled incomplete medical records in proper order
Made charts for new patients as required
Assigned deficiencies to incomplete charts.
Clerk 4 Incomplete Holding Area
Health Sciences Centre
08.2014 - 01.2015
Reviewed medical records for completeness and file records in terminal digit filing
Reviewed charts and flagged for incomplete or inaccurate information
Assigned incomplete charts to physician and sent suspension letters when required
Worked closely with physicians to complete deficiencies in charts.
Education
Health Services Leadership & Management Certificate with honors -
Red River College
Winnipeg, MB
06.2023
Health Information Management Diploma -
Red River College
Winnipeg, MB
06.2014
Certification
Canadian Health Information Management Association Membership Active Member since 2014
Timeline
Supervisor, Health Information Services
Seven Oaks General Hospital
10.2019 - Current
Medical Legal Correspondent
Seven Oaks General Hospital
01.2017 - 06.2017
Chart Assembly
Health Science Centre
01.2017 - 06.2017
Coding Technologist
Health Science Centre
01.2015 - 01.2019
Clerk 4 Incomplete Holding Area
Health Sciences Centre
08.2014 - 01.2015
Health Services Leadership & Management Certificate with honors -