Shannon Gauthier
Williamsburg,ON
Summary
Skilled Dietary Server with experience in providing high-quality food service in healthcare settings. Strong understanding of dietary restrictions and nutritional needs, ensuring patient satisfaction and wellness. Noted for efficiency, accuracy, and exceptional interpersonal skills. Contributed to improving patient health by adhering to strict dietary guidelines.
Overview
23
23
years of professional experience
Work History
Dietary Server
Waterside
Carleton Place, Ontario
11.2012 - 03.2015
- Delivered meals to residents, ensuring compliance with dietary preferences and restrictions for optimal nutrition.
- Assisted in food preparation and presentation, enhancing dining experience for residents.
- Maintained cleanliness and organization of dining areas and equipment, supporting a safe and welcoming dining environment.
Gas Station Attendant
McEwens
Carleton Place, Ontario
07.2008 - 09.2011
- Operated fuel pumps and processed customer transactions, ensuring quick and accurate service.
- Assisted customers with inquiries, delivering clear product information to enhance their experience.
- Maintained cleanliness and organization of store and fueling areas to create a welcoming environment.
Manager
Arnprior Taxi
Arnprior, Ontario
04.1992 - 09.1995
- Managed daily operations of transportation services and staff scheduling.
- Oversaw driver performance and ensured compliance with safety regulations.
- Supervised daily operations ensuring efficient taxi dispatch and driver assignments.
- Coordinated communication between drivers and dispatch for efficient service delivery.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Managed staff schedules to optimize fleet availability and service coverage.
- Coordinated maintenance schedules for vehicles to ensure safety and reliability.
Education
Arnprior District High School
Arnprior, ONSkills
- Meal service
- Dietary adherence
- Nutritional knowledge
- Food assembly
- Food safety
Affiliations
- Cooking
- Martial Arts
- Reading
- Care giver for elderly
Timeline
Dietary Server
Waterside
11.2012 - 03.2015
Gas Station Attendant
McEwens
07.2008 - 09.2011
Manager
Arnprior Taxi
04.1992 - 09.1995
Arnprior District High School