Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shannon Garrett

Riverside

Summary

Adept at enhancing customer satisfaction through high-quality service and effective problem-solving. Expert in residential and commercial audio/video setups and troubleshooting.

Overview

18
18
years of professional experience

Work History

Owner / Operator

Pure HD Audio/Video Design
03.2007 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Trained and motivated employees to perform daily business functions.

Education

High School Diploma -

Inland Christian Academy
Grand Terrace, CA
06-1987

Skills

  • Residential and Commercial audio/video equipment setup Elan Home Automation Systems, Panamax, SpeakerCraft
  • Project management
  • Employee training
  • Problem solving
  • Projection systems
  • Audio equipment maintenance
  • CCTV installation
  • Wireless networking

Languages

English

Timeline

Owner / Operator

Pure HD Audio/Video Design
03.2007 - Current

High School Diploma -

Inland Christian Academy

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Shannon Garrett