Shannon Garrett
Riverside
Summary
Adept at enhancing customer satisfaction through high-quality service and effective problem-solving. Expert in residential and commercial audio/video setups and troubleshooting.
Overview
18
18
years of professional experience
Work History
Owner / Operator
Pure HD Audio/Video Design
03.2007 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Trained and motivated employees to perform daily business functions.
Education
High School Diploma -
Inland Christian Academy
Grand Terrace, CA06-1987
Skills
- Residential and Commercial audio/video equipment setup Elan Home Automation Systems, Panamax, SpeakerCraft
- Project management
- Employee training
- Problem solving
- Projection systems
- Audio equipment maintenance
- CCTV installation
- Wireless networking
Languages
English
Timeline
Owner / Operator
Pure HD Audio/Video Design
03.2007 - Current
High School Diploma -
Inland Christian Academy
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