Shannon Flores
San Diego
Summary
Multi-disciplined sales associate and customer service specialist with 10 years of experience in customer satisfaction and 2 years of experience as a stylist. Well-versed in products and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining trust.
Overview
10
10
years of professional experience
Work History
Educator
Lululemon
Carlsbad
01.2023 - 12.2025
- Product education— communicate special features, benefits, fabric properties, and usage.
- Personal shopping and styling.
- Identified needs of customers promptly and efficiently.
- Help customers in store with online orders and pick up orders.
- Back of house packaging and organization.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Membership Sales Representative
Retro Fitness
Brick Nj
03.2016 - 11.2022
- Completed membership paperwork at sign up.
- Digital marketing: Designed and sent emails and newsletters to generate leads.
- Answered customers questions and addressed problems and complaints in person, email and via phone.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Networked to build client base and promote products to new and existing clients.
Customer Service Representative
Whole Foods Market Inc
Wall Township
08.2017 - 01.2019
- Provided friendly and efficient service by assisting shoppers on the sales floor, managed returns, and answered product questions.
- Maintained a safe and clean work environment.
- Trained new team members on the register, stock procedures and customer service.
- Assisted customers with product inquiries.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
High School Diploma -
Toms River High School East
Toms River, NJTimeline
Educator
Lululemon
01.2023 - 12.2025
Customer Service Representative
Whole Foods Market Inc
08.2017 - 01.2019
Membership Sales Representative
Retro Fitness
03.2016 - 11.2022
High School Diploma -
Toms River High School East