Overview
Work History
Education
Skills
Languages
Timeline
Volunteer Experience
Volunteer Experience
Generic

Shannon Epler

Edmonton,AB

Overview

11
11
years of professional experience

Work History

Owner/Operator

Bubbaloo Beans Boutique Inc
11.2015 - 01.2021
  • Managed day-to-day business operations.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Developed business plan, processes and procedures to provide superior handmade apparel to customers.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Improved speed without sacrificing quality through regular practice and honing of skills on different fabric types and machinery settings.
  • Streamlined the sewing process by organizing workstations and materials for easy access and reduced downtime.
  • Enhanced customer satisfaction by completing custom orders with precision and attention to detail.
  • Participated in continuous learning opportunities to stay current on industry trends and best practices in sewing techniques.

Front Store Manager

Shoppers Drug Mart 2427
05.2011 - 07.2015
  • Monitored and minimized liability of discontinued and damaged inventory by executing timely returns to vendors according to vendor return policies.
  • Fostered a culture of teamwork by encouraging collaboration among staff members and hosting regular team meetings.
  • Conducted regular audits of store policies and procedures to ensure compliance with company standards and local regulations.
  • Reviewed customer reports and feedback with management team and developed action plans to address customer complaints.
  • Conducted inventory and managed purchasing processes and replenishment activities to keep products stocked.
  • Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
  • Led a team of associates to achieve sales goals through consistent coaching, feedback, and performance evaluations.
  • Managed labor scheduling to maximize productivity and maintain adequate staffing levels to effectively operate business.
  • Optimized labor allocation for peak hours by analyzing store traffic patterns, improving efficiency in customer service delivery.

Assistant Front Store Manager

Shoppers Drug Mart 319
06.2010 - 05.2011
  • Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Assisted in budget management, monitoring expenses and identifying areas for cost reduction.
  • Proactively identified potential security risks within the store environment, taking appropriate measures to minimize losses due to theft or damage.
  • Implemented effective merchandising strategies to drive sales and attract customers.
  • Evaluated employee performance through periodic assessments, offering constructive feedback for improvement when necessary.
  • Collaborated with the Front Store Manager to develop successful marketing campaigns and promotional events.
  • Actively participated in weekly meetings to discuss store performance, goals, and upcoming initiatives.
  • Trained and mentored new employees, fostering a positive team atmosphere and increased productivity.

Education

Baccalauréat Ès Arts - Science Politique/Histoire

University of Alberta, Campus Saint-Jean
Edmonton, AB
06.2009

Skills

  • Customer Service
  • Store operations
  • Health and safety
  • Stock Rotation
  • Recruitment and hiring
  • Task Delegation
  • Scheduling Coordination
  • Policy Enforcement
  • Strategy Development
  • Time Management
  • Problem-Solving
  • Multitasking
  • Effective Communication
  • Effective leader
  • Employee Motivation
  • Interpersonal Skills
  • Analytical Thinking

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Owner/Operator

Bubbaloo Beans Boutique Inc
11.2015 - 01.2021

Front Store Manager

Shoppers Drug Mart 2427
05.2011 - 07.2015

Assistant Front Store Manager

Shoppers Drug Mart 319
06.2010 - 05.2011

Baccalauréat Ès Arts - Science Politique/Histoire

University of Alberta, Campus Saint-Jean

Volunteer Experience

Board President for Les Bouts d’Choux French Immersion Preschool

June 2018-June 2021

Parent Council Chair for Tipaskan Elementary School

September 2021-June 2024

Edmonton Down Syndrome Society (EDSS)

Bylaws & Governance Policy Draft-Membership Engagement Committee

August 2023-April 2024

Board Member for Lakewood Community League

January 2024-Present

Edmonton Down Syndrome Society (EDSS)

Board of Directors Nomination Committee

February 2024-Present

Volunteer Experience

Board President for Les Bouts d’Choux French Immersion Preschool

June 2018-June 2021


Parent Council Chair for Tipaskan Elementary School

September 2021-June 2024


Board Member for Lakewood Community League

January 2024-presenr

Similar Profiles

CREATE PROFILE
Shannon Epler