Summary
Overview
Work History
Education
Skills
Timeline
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SHANNON DORAN

SHANNON DORAN

Barrie,ON

Summary

Highly skilled Sales Consultant with expertise and eduction in Management and Statistics. Hardworking professional with 3 years of industry experience and knowledge of the business. Organized and dependable individual successful at managing multiple priorities while still focusing on the main goal of achieving high sales in every aspect of the department.

Overview

7
7
years of professional experience

Work History

Sales Consultant

Mac Lang Orillia
06.2022 - Current
  • Continued to develop sales and customer service skills while maintaining high volume sales and exemplary CSI survey scores
  • Effectively handled communication with customers post-sale to maintain relationships
  • Learned and became proficient with new CRM/desking software
  • Developed relationships within the dealership with service, sales staff, and management

Sales Consultant

Barrie Nissan & Baytowne Hyundai
01.2021 - 06.2022
  • Continuously exceeded sales volume targets, gross expectations and CSI targets
  • Integrated sales tactics and customer focused solutions to ensure customers felt that they were taken care of by myself as well as the dealership
  • Effectively followed sales processes and continuously worked on my own techniques with management to ensure that I take advantage of every opportunity presented

Assistant Manager

Enterprise Holdings
04.2018 - 05.2020
  • Motivated, trained, and mentored employees, resulting in multiple team promotions
  • Successfully executed multiple marketing plans focused on new revenue streams and customer retention, resulting in 17% growth year over year
  • Positively impacted customer service, increasing the service quality index from 81% to 87% of completely satisfied customers within the first 4 months
  • Took cost control measures, combined with growth and and sales initiative in order to increase profit margins by 11% over the previous year

Teaching Assistant

Carleton University
09.2017 - 04.2018
  • Marked and provided feedback for tests and research papers for courses in
  • Managing Individuals and Managing Teams

Inside Sales Representative

Minto
04.2017 - 04.2018
  • Consistently exceeded sales targets with turning sales leads into residents for rental properties in Canada
  • Developed the ability to thrive in a fast paced environment by multitasking scheduling with sales consultants, answering any prospect inquiries, and sending over 200 email quotes per day

Education

Bachelor of Commerce - Management, Minor in Statistics

Carleton University
Ottawa, ON

Skills

  • Time Management
  • Excellent Communication
  • Customer Management Expertise
  • Attention to Detail
  • Product Knowledge

Timeline

Sales Consultant

Mac Lang Orillia
06.2022 - Current

Sales Consultant

Barrie Nissan & Baytowne Hyundai
01.2021 - 06.2022

Assistant Manager

Enterprise Holdings
04.2018 - 05.2020

Teaching Assistant

Carleton University
09.2017 - 04.2018

Inside Sales Representative

Minto
04.2017 - 04.2018

Bachelor of Commerce - Management, Minor in Statistics

Carleton University

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SHANNON DORAN