Shanon Charbonneau
Windsor,Canada
Summary
Detail-oriented Records Specialist adept at coordinating digital and physical records for invoicing and driver payroll purposes. Highly organized and hardworking with clear focus on maintaining efficient role with in my current position.
Records management professional with proven expertise in maintaining, organizing, and securing sensitive data. Strong ability to collaborate with teams to meet organizational goals, adaptable to evolving requirements, and consistently reliable. Skilled in records retention, data entry, compliance, and confidentiality standards. Known for integrity, efficiency, and results-driven approach.
Overview
34
34
years of professional experience
Work History
Records Specialist
Amex Freight Inc
10.2014 - Current
- Responsible for sorting delivery paperwork / trip sheets, preparing the shipment paperwork and processing invoices and emailing customers for billing.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Contacting customers concerning sales invoices that are due, and assisting them with any missing documents or concerns they may have.
- Ensure customers receive all documents in a timely fashion and keeping files up to date.
- Entering sales invoices in accounting software for accounting.
Junior Rater / Impost Analyst
Dell Will Customs / Livingston Intl
01.1999 - 01.2014
- Processing customs paperwork and submitting electronically to Canada Customs for processing while applying proper tariff classifications to identify goods with custom for border clearance.
- Answering and making telephone calls to clients concerning information and customs clearance of their goods.
- Filling out applications for Canada custom permits for goods that require it for border clearance.
Wilson Customs Brokers
01.1997 - 01.1999
- Responsible for receiving and processing Canada customs paperwork for drivers to cross the border.
- Answering phone calls to assist both customers and truck drivers concerning shipments.
Peninsula Customs Brokers
01.1992 - 01.1999
- Typing and faxing Canada customs paperwork for submission to Canada Customs for clearance across the border.
Education
CUSTOMS BROKERAGE CERTIFICATE
CBSA CUSTOMS BROKERS COURSE
WINDSOR01-2005
Ontario Secondary School Diploma - undefined
Herman Secondary School
01-1991
Skills
- Audit preparation
- Records management systems
- Document scanning
- Records management
- Database maintenance
- Electronic filing systems
- Information retrieval
- Filing systems
- Document analysis
- Clerical skills
- Phone answering
- Teamwork
- Customer service
- Problem-solving
- Time management
- Multitasking
- Microsoft Excel
- Adaptability and flexibility
- Data entry
- Effective communication
Additional Qualification
- Always conduct myself in a professional and responsible manner.
- I work well independently and without supervision.
- Good at multi-tasking efficiently and effectively.
- Work well as a team player.
- Organized and pays great attention to detail.
- Always punctual and reliable.
Languages
English
Full Professional
Timeline
Records Specialist
Amex Freight Inc
10.2014 - Current
Junior Rater / Impost Analyst
Dell Will Customs / Livingston Intl
01.1999 - 01.2014
Wilson Customs Brokers
01.1997 - 01.1999
Peninsula Customs Brokers
01.1992 - 01.1999
Ontario Secondary School Diploma - undefined
Herman Secondary School
CUSTOMS BROKERAGE CERTIFICATE
CBSA CUSTOMS BROKERS COURSE