Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Availability
Hi, I’m

Shannon Cavalieri

Calgary,AB
Shannon Cavalieri

Summary

Experienced and motivated professional seeking remote work opportunities in accounting, customer service, and administrative support roles. Demonstrated ability to communicate effectively with clients, manage complex invoicing records, reconcile balance sheets, and deliver exceptional standards of work. Proven capacity to manage multiple tasks, boost workflow, and uphold highest levels of accuracy while using enterprise resources and software such as QuickBooks, Salesforce, and Microsoft Office. Committed to delivering high-quality work while providing excellent customer service skills to clients and stakeholders.

Overview

18
years of professional experience
1
Language

Work History

Calgary Board of Education

Admissions Assistant
08.2022 - Current

Job overview

  • Answering inquiries, related to new immigrant or refugee families, foreign students, non-resident students, parents, and staff
  • Schedules appointments for registrations and English assessments
  • Reviews admission documents, within established guidelines and procedures, to establish eligibility for admission, possible placements based on program availability, location, etc
  • Receives visitors, processes students for registration and provides the family with an introduction and procedures as required
  • Provides students/families with referrals to appropriate resources within the CBE based on student need.

Calgary Board of Education

School Assistant
02.2021 - 08.2022

Job overview

  • Support the teacher with any in class activities, assisting students, with learning or behavioral problems
  • They may work on activities and assessments, provide instructional support, and may provide other caregiving support within the classroom.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.

Calgary Board of Education

Administrative Secretary E
02.2016 - 06.2021

Job overview

  • Administrative Secretary to the Principal and Administrators
  • Bookkeeping and all financials
  • Maintain office files
  • Produced monthly newsletter, create, distribute
  • Coordinate the processing and preparation of report cards
  • Maintain accurate and up-to-date financial records and assists in the preparation of the budget, perform bank reconciliations and record deposits, monitor bank accounts
  • Assist in preparation for school opening and closing
  • Assist in maintaining accurate enrollment records by processing changes to personal data, class lists, and additions and deletions to the school, compile reports and summaries.
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Created detailed expense reports and requests for capital expenditures.

United Safety Ltd

Safety Watch
06.2015 - 08.2016

Job overview

  • Responsible for keeping a worksite safe for all personnel working on a project
  • Monitor personnel, equipment, tools, machinery and air quality to ensure safety protocols are met.


Resolute Oilfield Contracting Ltd

Health and Safety Administrator
12.2014 - 03.2015

Job overview

  • Coordinate new employee set up, payroll, orientation and accommodations
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Produce daily/weekly safety stats, write up incident reports, meeting minutes, LEM reports
  • Analyze all Hazard Observation cards
  • Perform safety inspections
  • Conducted incident investigations, participated in audits and collected data and information to maximize workplace safety.
  • Mentored and supported staff in identifying and implementing procedures and practices to protect safety and security of workers.
  • Accompanied, documented and reported OSHA inspections, insurance oversight and other formal safety and security measures at work site.
  • Maintain/update Emergency Response Plan and training matrix
  • Interacted with customers by phone, email or in-person to provide information.
  • Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Created safe work environment by complying with safety, health and security requirements.

Tourism Parks And Recreation

Flood Project Assistant
01.2013 - 12.2014

Job overview

  • Track, reconcile, budget and forecast all project expenses
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Set up work orders and pre-qualified requests, prepare contracts, liaise with Project Managers
  • Code all project invoices and procurement cards
  • Set up and commence new employees, problem solve and use a great deal of analytical skills., ’s schedule, organize, and coordinate planning sessions
  • Code invoices for payment, reconcile procurement cards, maintain all office supplies
  • Process all action requests, and create concise, professional memos and form letters for communication with internal and external clients
  • Work within daily deadlines, to review and accurately process all data requests received from clients as to completeness, reasonableness, accuracy, and authorization for processing
  • Interpret contacts and government policies.
  • Used coordination and planning skills to achieve results according to schedule.

Flood Recovery Task Force

Administrative Assistant
05.2012 - 12.2013

Job overview

  • Manage multiple executive director’s calendars, schedule meetings, prepare meeting material
  • Communicate with all levels of Government, building strong relationships with clients and stakeholders
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.

Alberta Treasury Board

Accounts Payable Analyst
05.2009 - 06.2013

Job overview

  • Review invoices to ensure proper coding and accuracy
  • Monitor vendor transactions, ensuring accurate recording and reconciling any discrepancies
  • Update and maintain vendor files Support month-end closing activities, including account reconciliation and accruals
  • Track all Minister Office and MLA expenses and report monthly/quarterly/yearly and upload for public information
  • Provide advice to department and staff on all financial policies and internal controls
  • Process all vendor invoices
  • Researched and resolved invoice and payment issues for internal employees and external vendors.
  • Matched purchase orders with invoices and recorded necessary information.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Office Of The Public Trusty

Recurring Transactions Clerk
02.2005 - 09.2006

Job overview

  • Manage and maintain the schedule and status of Frequencies, tracking separately for balancing and verification, working to ensure cheque and electronic deadlines are met
  • Carried out day-day-day duties accurately and efficiently.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Administer on-site AISH bus pass program, asset management, records management for rate arrangements of client care costs, to produce monthly billing and track flow of transaction to payment completion
  • Post and review all payments, receipts, journals, transfers, business partner/recurring transactions and inventory
  • Train staff on policies and procedures.

Education

Manitoba Emergency Services College
Brandon, MB

No Degree from Disaster And Emergency Management
02.1999

University Overview

  • Incident Command Course
  • Manitoba Emergency Management Course

Algonquin College
Ottawa, ON

from Secretarial Studies And Office Administration
1997

Skills

  • Positive Attitude
  • Problem solving
  • Communication
  • Collaboration
  • Attention to detail
  • Positive Attitude

Accomplishments

  • IMAGIS V9 Purchasing
  • IMAGIS V9 Accounts Payable
  • Organization and Staff Development (1998)
  • Accounting Level l & Level ll
  • Leadership Basics
  • SAP
  • Manitoba Emergency Services College (1997)
  • Incident Command Course
  • Manitoba Emergency Management Course
  • Personal Information
  • Thrive in a challenging and ever-changing work environment
  • Dedication to service, will assist anytime/anywhere
  • I am flexible and a quick learner
  • Able to streamline procedures to be more effective and efficient
  • Have high attention to detail and able to multitask and meet tight deadlines

Timeline

Admissions Assistant

Calgary Board of Education
08.2022 - Current

School Assistant

Calgary Board of Education
02.2021 - 08.2022

Administrative Secretary E

Calgary Board of Education
02.2016 - 06.2021

Safety Watch

United Safety Ltd
06.2015 - 08.2016

Health and Safety Administrator

Resolute Oilfield Contracting Ltd
12.2014 - 03.2015

Flood Project Assistant

Tourism Parks And Recreation
01.2013 - 12.2014

Administrative Assistant

Flood Recovery Task Force
05.2012 - 12.2013

Accounts Payable Analyst

Alberta Treasury Board
05.2009 - 06.2013

Recurring Transactions Clerk

Office Of The Public Trusty
02.2005 - 09.2006

Manitoba Emergency Services College

No Degree from Disaster And Emergency Management

Algonquin College

from Secretarial Studies And Office Administration
Availability
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Shannon Cavalieri