Shannon Callan
Trail
Summary
Motivated Retail Associate experienced in retail merchandising and sales. Achieved business improvements through strong problem-solving skills, effective teamwork, and a commitment to customer service. Focused on driving high sales and enhancing customer experiences by providing tailored product recommendations.
Overview
20
20
years of professional experience
Work History
Dog Daycare Attendant
Barks and Recreation
Trail
04.2023 - Current
- Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Created an enjoyable atmosphere for all guests through positive reinforcement techniques.
- Provided basic training and reinforcement of commands to enhance dog behavior.
- Delivered excellent service to pet owners to drive repeat business.
- Responded quickly to emergency situations involving injured or ill animals.
- Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
Cashier/Assistant Manager
Pet Solutions supermarket
Surrey
04.2006 - 07.2020
- Managed cash register operations, ensuring accurate transactions and efficient service.
- Assisted customers with product inquiries and provided information on promotions.
- Identified potential theft risks within the store environment by monitoring suspicious activity.
- Managed the store's inventory levels by conducting regular audits and ordering new stock.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Processed inventory deliveries, verifying items against shipment records for accuracy.
- Organized merchandise displays to enhance product visibility and customer engagement.
Education
Len Shepherd Secondary
Surrey, BCSkills
- Customer service
- Attention to detail
- Store operations
- Inventory control
- Merchandise display
Timeline
Dog Daycare Attendant
Barks and Recreation
04.2023 - Current
Cashier/Assistant Manager
Pet Solutions supermarket
04.2006 - 07.2020
Len Shepherd Secondary