Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shannon Brown

Shannon Brown

San Francisco

Summary

Empathetic and reliable mental health technician proficient in behavioral monitoring and therapeutic communication, aiming to support patients’ recovery and promote wellness in a collaborative team.

Competent behavioral health technician knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable, and dedicated.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Royal Life Centers
03.2025 - Current
  • Provided compassionate care to patients with mental health disorders, assisting with daily living activities.
  • Monitored patient behavior and reported any significant changes to the healthcare team.
  • Assisted in developing and implementing individualized treatment plans.
  • Maintained accurate and timely documentation of patient progress and activities.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Conducted client rounds to check on residents.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Performed client intake procedures according to internal standards for new admissions.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.

RECOVERY SPECIALIST

Telecare
07.2023 - 10.2024
  • Provided support and guidance to clients recovering from addiction, enhancing their coping strategies and promoting sober living.
  • Conducted assessments to determine client needs and developed individualized recovery plans.
  • Maintained accurate and confidential client records in compliance with regulations.
  • Facilitated group therapy sessions focusing on peer support and sharing recovery experiences.
  • Educated clients and their families on the recovery process and available resources.

HOME CARE AID

Coastal Community Action Program/Apogee
06.2021 - 03.2023
  • Provided compassionate care and assistance to elderly clients with daily living activities.
  • Administered medication and monitored health status for clients with chronic illnesses.
  • Assisted clients with mobility and transportation to appointments and outings.
  • Communicated effectively with family members regarding clients’ needs and progress.
  • Maintained a safe and clean living environment for clients to promote overall well-being.

DIRECT SUPPORT PROFESSIONAL

Martha lloyd community services
10.2018 - 05.2021
  • Provided direct care and support to individuals with developmental disabilities, enhancing their daily living skills.
  • Assisted clients in achieving personal goals through skill-building activities and community engagement.
  • Monitored and documented client progress, ensuring compliance with state regulations and organizational policies.
  • Administered medications and provided medical monitoring under the supervision of healthcare professionals.

Education

High School Diploma -

Canton High School
Canton Pa
06-2018

Skills

  • Compassionate communication
  • Empathy
  • Problem-solving skills
  • Knowledge of mental health disorders
  • Communication
  • Patience
  • Confidentiality
  • Adaptability
  • Organizational skills
  • Active listening

Certification

  • Mental Health certificate
  • Dementia
  • CPI Crisis intervention training
  • Food handlers
  • CPR/first aid
  • Aac agency affiliated Councelor

Timeline

Behavioral Health Technician

Royal Life Centers
03.2025 - Current

RECOVERY SPECIALIST

Telecare
07.2023 - 10.2024

HOME CARE AID

Coastal Community Action Program/Apogee
06.2021 - 03.2023

DIRECT SUPPORT PROFESSIONAL

Martha lloyd community services
10.2018 - 05.2021

High School Diploma -

Canton High School

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Shannon Brown