Shannon Barelli

Experienced community support professional with a focus on crisis intervention and client advocacy. Proven track record in managing high-stress situations and providing effective support to individuals affected by domestic violence and mental health challenges. Known for high productivity and specialized skills in resource navigation. Excellent communication and empathy drive successful outcomes for diverse populations. Compassionate Community Support Worker with broad experience in providing emotional, physical and mental support to diverse community members. Possess strong interpersonal skills, adept at building trust and rapport within challenged or vulnerable populations. Demonstrated ability to work collaboratively within multidisciplinary teams while maintaining focus on client-centered goals. Proven record of implementing innovative programs that improve community health and wellness.

• Crisis Support Volunteer, Victim Link BC, Vancouver, BC, 01/01/23, 12/31/24
• Peer Support Facilitator, Mental Health Support Group, Chilliwack, BC, 01/01/21, 12/31/22
• Shelter Volunteer, House of Hope, Chilliwack, BC, 01/01/22, 12/31/23
• Emergency Response Volunteer, Red Cross, Lower Mainland, BC, 01/01/21, 12/31/21

Provided crisis counseling to domestic violence victims via Victim Link BC with active listening and referrals., Coordinated emergency response for 1,100 displaced flood victims, delivering emotional support and resources., Maintained 24/7 emergency response capabilities ensuring workplace safety in high-stakes environments., Administered first aid and medical response on Trans Mountain Pipeline construction projects., Built trust with 50+ individuals at House of Hope through empathetic listening and needs assessment., Facilitated weekly peer support groups for mental health and addiction challenges, creating safe healing spaces., Connected clients with community resources addressing immediate and long-term needs., Counseled individuals in crisis situations while maintaining professional boundaries., Led traffic control crews, achieving zero workplace incidents through effective safety protocols., Coordinated multi-agency resource distribution during emergency response ensuring efficient service delivery., Supervised team members in high-pressure situations requiring quick decision-making., Collaborated with construction supervisors maintaining safe, responsive work environments., Monitored health needs and ensured safe environments while responding effectively to crisis situations., Modeled healthy relationships and established appropriate boundaries with clients and their families., Built strong rapport with diverse client populations demonstrating empathy and commitment to improving quality of life., Applied patience and problem-solving skills to deescalate challenging situations and find creative solutions., Communicated effectively with clients, families, and interdisciplinary team members.